Search Best Resorts in Dead Man's Flats

"My stay was pleasant except for the parking charge which I feel is unnecessary for guests. The staff declined my request for the parking fees to be waived. "

"Stayed at Otter Hotel and had a great experience. The views were beautiful and one of the highlights of the stay. The location was also very convenient, close to downtown Banff, making it easy to get around, explore shops, restaurants, and everything the town has to offer while still feeling relaxed and scenic."

"Clean and nice room parking available. There was a deck but was not able to use it because of the traffic and train noise"

"Pretty goof"

"Wonderful staff, great atmosphere and an amazing hot pool and spa hot tub. Views from the room were immaculate. Beautiful lobby with the live fireplace "

"Had to ask for water in the room, was advised to drink from tap! TV quality was not good!"

"The breakfast was excellent and the staff were approachable, friendly and helpful. The rooms we booked, came with a free bottle of wine 🍷."

"Fantastic room. Excellent, helpful staff. Highly recommend this hotel. I stayed in total 4 nights and honestly it was one of the best rooms I’ve stayed in, and I travel a lot. Special thanks to Crystal for going above and beyond. Thank you for a memorable stay."

"We had no idea of all the renovations, and just wanted to come here and unwind. We asked a staff member (housekeeper) where the pool was and she said it was closed, it was not. The pool area was fantastic, glad we asked the front desk. The restaurant did not have the same menu as before and there was only a pricey buffet. The food was delicious, but paid too much. Overall the stay was just ok, wished we had stayed somewhere else which was disappointing, because we usually enjoy the BPL, we could have stayed at their sister hotel for less, and enjoyed the pool. The lobby is a bit chaotic with all the tour bus people, hopefully will be done soon for other guests."