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"Reception team is rude "

"A very convenient location with a clean room and comfy bed for an early flight."

"The room was absolutely freezing. No heating whatsoever. When I approached the front desk to report this — a completely reasonable request — I was met with laughter. Actual laughter. As if my discomfort was somehow amusing to the staff. They then informed me, with a straight face, that heating was an "extra" and would cost me an additional €10. I was stunned. Paying to not freeze in your own room is not hospitality — it is a scam. As for breakfast — I made the mistake of trying it once. Once was enough. The prices were nothing short of outrageous for what was served: a meagre, uninspiring selection that would have been poor value at half the cost. Stale, limited, and thoroughly underwhelming. "

"Hotel was ok"

"Good"

"Very friendly and helpful staff, will give a free city ticket for all public transit in Berlin that can be used from the day you check in to the day you check out. Comfortable and clean room with essential toiletries, clean tap water. Great location, just an 8 minute walk from the train station. "

"The staff was so nice.My flight was delayed for a day and the staff gave me directions to pick up stuff for my surprise stay."

"Modern hotel, with a large clean room. Looking out on the river (across the road, with a long section of the old Wall in-between), once you are a few floors up. Excellent selection of breakfast, though it does get very busy at peak times (as the hotel warns about). Large selection of restaurants just around the corner, in a plaza that also has a cinema, bowling and two live events venues (Uber Arena and Uber Eats Music Hall) <10mins walk to Berlin Ost (East) train station Recommend"

"The resort was excellent and the pools were warm and clean. The Sauna in my room was amazing. Checking in after 9 is painful."