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Reviews of Value Star Inn

2 out of 5
Value Star Inn
A.B. Fernandez Ave., Dagupan

Reviews

6.4
Rating 10 - Excellent. 3 out of 40 reviews" "
Rating 8 - Good. 16 out of 40 reviews" "
Rating 6 - Okay. 12 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 7 out of 40 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lailani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Nov 2023

8/10 Good

Sancho

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and nice food.
Stayed 1 night in Aug 2023

8/10 Good

Sweet Danica

Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room is hardly fit for a decent stay. Light is very poor, facilities are very very old. No, I won't recommend this to anyone.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quite small but was Clean . Good AC . Interiors are modern . Eevator can accomodate only 4-5 at a time but stairs was ok . Will definitely stay there again
Stayed 1 night in Feb 2020

8/10 Good

Carlo

Liked: Cleanliness, staff & service
For sleeping purposes only. Not really a relax type of hotel. Budget hotel for travellers.
Stayed 1 night in Feb 2020

2/10 Terrible

Jijo, India

Disliked: Amenities
I didn't like anything of this property was a big mistake happened from my side booking it
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Nov 2019

6/10 Okay

Elmer

Liked: Staff & service
Disliked: Cleanliness
No customer service satisfaction
Stay for 2nights no one clean my room and garbage stock 3 days and 2 nights, also not accommodating. They don't know what customer service satisfaction, I think front desk officer need more training for customer service satisfaction.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very small comfort room but at least the place was clean and cheap
Stayed 1 night in Oct 2019

8/10 Good

roda fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Overnight stay is ok. Long term comfort-No.
If you’re looking for an overnight stay, just to sleep overnight, this is the place. Let me explain one by one why I gave this a so-so rate. The INN has no elevator. I pity the staff in carrying my luggages from ground to main floor. The staff we’re all nice-no complain about them. The main reception is well styled, updated. Here’s the real. Upon entering the room, there’s a mouldy smell already. Everything is dusty. The fridge was moldy and there’s a bowl of leftover food with mold on it. The floor was outdated. The bed was ok. Aircon is fine. But the mold smell is so strong. There are rubber slippers that you could use. The washroom is a mess. The shower curtain is so smelly and mouldy. Its all rusted. During the night, the boise from outside is loud. I don’t care on infrastracture, all I am into is the cleanliness and comfort of a room provides. I was able to survive the 2 nights in this room. But just a warning, if you want comfort and cleanliness, not this INN. Its my fault too coz I rely on online check-in. But for $23/night don’t ask for more.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not coming back
They did not provide any offiical receipt for my stay. No TLC from the staff and manager
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nonexistent
Stayed 2 nights in Apr 2019

8/10 Good

Ristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

adolfo

Liked: Staff & service
No Lift, not senior friendly as lowest room is located in 2nd floor.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was good comfortable bed to relaxed.The room that I stay was superb.I will stay again in the near future.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Meh
Affordable. No complimentary water upon arrival. They have 4 bottled water but its for sale. You have to have a cup or disposable glass and get water from a water dispenser near the lobby. Very small bathroom and smelly. If you are looking for affordable place minus the luxury and comfort, this is the place for you. Staffs are friendly.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Just fine
It was just ok, you get what you pay for. Its an ok stay for business trip.

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room.
Stayed 1 night in Dec 2017

8/10 Good

Stanley, Portageville Missouri USA

Liked: Cleanliness, staff & service, room comfort
Nice and affordable
A nice clean hotel close to shopping and restaurants! Will stay at Value star on my next visit!
Stayed 6 nights in Nov 2017

2/10 Terrible

Mr M, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a bed
Rooms were the best part of this hotel, we ordered pizza to the room and was charged 100 php corkage there is no lift in hotel and looks and smells like a run down hospital. The area is nice and close to shops to explore and did enjoy time in Dagupan

8/10 Good

Maryjoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying stay at Value Star Inn
Stay at Value Star Inn is worth the mo ey. It is safe,, and comfort is good. Food is affordable considering that it is made in Star Plaza Hotel kitchen, worth the money

8/10 Good

Eddy garcia,CA, Eddy garcia sacramento

Liked: Staff & service
Hotel in center of town basic hotel with basic services if you are looking for high end hotel then move on

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comnent
My stay was bad. I was made to pay additional amount for an extra occupant although the adds says good for 3 person. The place stinks. Feces of cats and dogs are scattered within the parking area.

2/10 Terrible

donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep looking
really small bathroom. shower is very dirty.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Customer Service and Facility Maintenance
We got in a few minutes past midnight from a 6hr drive from Ilocos Norte. Really tired and exhausted, we just wanted to rest and get some sleep. Given the rates we got it for, we didn't expect much than having a cold room, hot shower, and a bed. A hotel staff assisted us with our rooms, turned on the AC and left us to our own. Entering the room, it was hot; we figured that since the AC was just turned on, it would probably take some time for the room to cool down. Unfortunately, it never did. The next morning, we complained about it, and the only thing they could say was they can't do anything about it. Refund was not an option since it was booked online. The concierge even mentioned it being repaired already. Worse, upon leaving, I saw their walk in rates to be only 750 pesos. Out of frustration, I said to the concierge: "Why are your rates higher than online?!". The concierge answered me with: "because online sites have commissions." Knowing that the AC was previously broken, why offer it up first to your customers??? Why not give them a room they can be confident of given their customer just paid 25% more from their published rates. We really felt robbed with this experience. Poor Customer Service and probably Facility Maintenance.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Rosie, Anaheim CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very accessible to public market, located infront of Pantal River! Security guard is 24 hour and hotel has a gate! I felt safe anytime!

8/10 Good

Rosie, Anaheim CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical place to stay
Very close to the public market! Hotel staff members are very helpful! Area is safe with a 24 security guard! Hotel is located infront of Pantal River where you could catch a River cruise!

8/10 Good

Rosie, Anaheim, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and safe hotel
Star value inn is a walking distance to the market! Location is infront of Pantal River where you can catch a boat for River cruise! There is a 24 hour security guard outside and you feel safe even if you arrive late! It is a very economical hotel and it's comfy!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Missing online reservation
I booked my stay through Hotels.com. When I arrived, they couldn't find my reservation. It took them a while to resolve the issue.

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, friendly service for a good price.

6/10 Okay

Verified traveller

Liked: Room comfort
a bit disappointed because hotel did not provide free shampoo & conditioner.

6/10 Okay

Kazuaki

水シャワー　お湯は無い　　絶対英語かタガログが必要
Stayed 2 nights in May 2024

6/10 Okay

JUYOUNG

Travelled with group
Liked: Staff & service
팡가시난~~
건물이 오래된거라 그런지 조명도 어둡고 좀 칙칙한느낌이예요~~ 가성비는 짱이요~~^^
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 7 nights in Dec 2018

6/10 Okay

jr, difficult to find but central

Liked: Cleanliness
Disliked: Property conditions & facilities
its ok for a night stay.
ok