The Manor at Camp John Hay

Photo gallery for The Manor at Camp John Hay

Primary image
Balcony
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Manor at Camp John Hay

The Manor at Camp John Hay

4.0 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Camp John Hay, Loakan Road, Baguio, 2600

Explore the area

  • Popular LocationCamp John Hay10 min walk
  • Popular LocationBaguio Botanical Garden13 min drive
  • Popular LocationThe Mansion13 min drive
  • AirportBaguio (BAG-Loakan)13 min drive

Choose dates to view prices

About this area

Baguio

The Manor at Camp John Hay is located in Baguio. SM City Baguio and Session Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Burnham Park and Baguio Botanical Garden.

What's nearby

  • Camp John Hay - 10 min walk
  • Baguio Convention Center - 11 min drive
  • Teachers Camp - 12 min drive
  • Baguio Botanical Garden - 13 min drive
  • The Mansion - 13 min drive

Restaurants

  • Strawberries & Ice Cream - 6 min walk
  • Choco-late de Baterol - 8 min walk
  • Everything Nice - 12 min walk
  • MELT Steakhouse - 12 min walk
  • Bistro by Hill Station - 13 min walk

About this property

The Manor at Camp John Hay

4-star, family-friendly hotel near Camp John Hay
A full-service spa, a golf course and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site.
The Manor at Camp John Hay offers 172 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Golf course and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Manor Health Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: PHP 880 for adults and PHP 440 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Le Chef
  • The Piano Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Golf course
  • Playground
  • Yoga classes

Family friendly

  • Corner/local shop
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 1680 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 880 for adults and PHP 440 for children (approximately)
  • Rollaway bed fee: PHP 1680 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Manor Camp John Hay Hotel Baguio
Manor Camp John Hay Hotel
Manor Camp John Hay Baguio
Manor Camp John Hay
Manor Hotel Baguio
Camp John Hay Baguio
Camp John Hay Manor Hotel
The Manor at Camp John Hay Hotel
The Manor at Camp John Hay Baguio
The Manor at Camp John Hay Hotel Baguio

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 87 out of 173 reviews
5 - Excellent 50%
Rating 4 - Good. 62 out of 173 reviews
4 - Good 36%
Rating 3 - Okay. 15 out of 173 reviews
3 - Okay 9%
Rating 2 - Poor. 4 out of 173 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 173 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Staff & service
The hotel is good overall. Services was just okay. No one answers the phone! Really, nobody. I requested via email instead, a high floor close to elevator momths before our reservation. I emailed saying I'm staying with my mom who is 80yo and guess what... they put us on the ground floor, all the way to the end of the hotel on the first level! I paid extra for garden view but end up with a so, so room. Then my mom has to walk that far. Ridiculous.They apologized and said they will try to move us next day. Next day come, the front desk was clueless about our room transfer (meaning it was not noted). We have packed and moved out since we are going out to do sightseeing. When we came back they can't give us our room request. Instead offer us a mountain view (not what I paid for) but on the 2nd floor as we like. Frustrating and disappointing. Jammica from front desk was polite and courteous and apologetic. We like her. Rod at the Piano Bar was very accommodating and attentive which helped us enjoy the music lounge. Room amenities are so, so. Von at the breakfast buffet needs training. I asked for teaspoon "and he said yes, ma'am of course" but it never came. I kept looking at him to see if he's going to give me what I asked for, but he either ignored or forgot. Some staff needs training. They don't do follow up, to see how you are enjoying your meal or if you need anything. You have to try hard to get their attention so you can services (additional food order, or to bill out).
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Excellent!!!
Great stay for family and business travellers. Service and facilities are excellent. A great place to stay during Christmas season because their garden has turned into a Christmas village. There’s movie viewing too for everyone at night. We will definitely come back!
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/5 Poor

Business traveller
Liked: Cleanliness
Disliked: Staff & service
unfriendly check in staff...
Stayed 2 nights in Jun 2021