View from property

Reviews of Tocuyeros Boutique Hotel

4 out of 5
Tocuyeros Boutique Hotel
Tocuyeros 560, San Blas, Cusco, Cusco

Reviews

9.8

Exceptional

Rating 10 - Excellent. 267 out of 292 reviews" "
Rating 8 - Good. 18 out of 292 reviews" "
Rating 6 - Okay. 4 out of 292 reviews" "
Rating 4 - Poor. 2 out of 292 reviews" "
Rating 2 - Terrible. 1 out of 292 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lilis

Travelled with group
Liked: Cleanliness, staff & service
Beautiful small hotel, the service is impeccable, the room is very spacious and clean. We were very happy with our stay there. Highly recommended.
Stayed 1 night in Apr 2024
Response from Tocuyeros team on 29 Apr 2024
Dear Lilis ,We are grateful for your positive feedback, and we hope that your stay with us added to the memorable experiences of your journey in Cusco. If your future travels lead you back to our city, we would be honored to welcome you once again.

10/10 Excellent

Pascal, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location close to the main square and everything else; the property is very well maintained and most importantly the staff are amazing (front desk, restaurant, bar, etc). Breakfast and drinks were also good, would definitely consider staying here again. The only downside was rooms did not have AC so often we’re warm or humid. Otherwise, great experience and happy with our stay!
Stayed 1 night in Apr 2024
Response from Tocuyeros Team on 8 Apr 2024
Dear Pascal :thank you very much for your valuable comment, we are very happy that you enjoyed our service and that our staff was very efficient with your attention. We regret to know that the room was very hot, we do not have air conditioning because we are a boutique hotel and we cannot make modifications in our infrastructure, we would have liked you to report this inconvenience to offer you a portable fan at the time. we appreciate the constructive criticism that allows us to continue to improve day by day. Kind regards,

10/10 Excellent

Jerome

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great boutique hotel. Definitely, one of the best hotels we have ever stayed at. It was unique. Staff were super friendly and very helpful. Food was great. Accomodations were lovely. Would have loved to have had more time to appreciate all they had to offer.
Stayed 1 night in Mar 2024
Response from Tocuyeros Team on 25 Mar 2024
Dear Jerome,We are grateful for your positive feedback, and we hope that your stay with us added to the memorable experiences of your journey in Cusco. If your future travels lead you back to our city, we would be honored to welcome you once again.

10/10 Excellent

Chi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tocuyeros was a great place to stay to explore Cusco. The hotel staff was super accommodating to all our needs, including packing a breakfast for early departures and helping us arrange rides and excursions. Their breakfasts were made to order and very tasty. All the staff were very nice and helpful. They even gave us a free room upgrade. I would totally stay here again if I made another trip to Cusco.
Stayed 1 night in Mar 2024
Response from Tocyeros Team. on 25 Mar 2024
Dear Chi,hank you very much for taking the time to share your wonderful comments about your recent stay at our hotel. We look forward to welcoming you again.

10/10 Excellent

Clifton D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the arrival at the airport, they had everything in order! Having never traveled to Peru before, to have someone waiting at the airport with your name on a placard was most relaxing. When we arrived at the hotel, the staff was there and took care of our every need, including the upgrades we had no idea were included. The breakfast that was included daily was not a "serve yourself " type, they seated you and asked what you desired. Topnotch in my opinion, there are a lot of larger hotels that could learn some things from them.
Stayed 5 nights in Mar 2024
Response from Tocuyeros Team on 21 Mar 2024
Dear Clifton ,We are grateful for your positive feedback, and we hope that your stay with us added to the memorable experiences of your journey in Cusco. If your future travels lead you back to our city, we would be honored to welcome you once again

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet haven just into the interesting San Blas area. Staff were very helpful, helped recover important stuff left in the uber. Loved the rooftop patio - took lots of pics as a storm passed by.
Stayed 2 nights in Mar 2024
Response from Tocuyeros Team on 19 Mar 2024
Dear Christopher,Thank you very much for leaving a perfect score.Thank you for choosing Tocuyeros Boutique Hotel, and we look forward to the pleasure of welcoming you back

10/10 Excellent

Anton, Greenwich

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels so far (and we travel a lot recently). Service was exceptional and individual. Very quiet and secluded place. The staff accommodated our request for the room upgrade due to VIP status on Expedia. We got two rooms instead of one including presidential suite overlooking the city of Cusco. The cherry on the top was the free transfer to the airport. Amazing experience overall. The only issue I can remember is the absence of parking, we parked our rental 3 minutes from the hotel on the street (the hotel is in downtown on the narrow street - parking is a tough ask).
Stayed 3 nights in Feb 2024
Response from Tocuyeros Team on 15 Feb 2024
Dear Anton ,We are grateful for your positive feedback, and we hope that your stay with us added to the memorable experiences of your journey in Cusco. If your future travels lead you back to our city, we would be honored to welcome you once again.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel for our stay in Cusco. The service from the entire staff was exceptional - they were quick to help with anything we needed and made us feel like VIPs. I really enjoyed the view of Cusco, especially how the houses light up the hills at night like stars in the sky. The location is very convenient, a short walk from the main square with some excellent restaurants nearby. Highly recommend!
Stayed 2 nights in Dec 2023
Response from Marilia / Tocuyeros team on 16 Jan 2024
Dear Mr. Jason, thank you for your positive feedback. We are pleased to hear that you enjoyed your stay with us and appreciated our efforts to make it memorable. We are also glad that you found our location convenient and enjoyed the charm of our city. We look forward to welcoming you back soon.

10/10 Excellent

justine, north bay village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tocuyeros Team. on 15 Jan 2024
Thank you very much for leaving a perfect score.Thank you for choosing Tocuyeros Boutique Hotel, and we look forward to the pleasure of welcoming you back .

6/10 Okay

Lester

Travelled with family
Liked: Staff & service, amenities
This property is a historical site. It’s an older property, but it’s convenient to restaurant and shops.
Stayed 1 night in Dec 2023
Response from Tocuyeros Team on 9 Jan 2024
Dear Lester,We sincerely apreciate your choice to stay with us in Cusco and for taking the time to share your feedback.We regret to hear that you find the property to be old ;however ,it is essential to note tata our hotel is a historic property that has undergone a thoughtful renovation .We would greatly aprecciate it if ypu could provide more details on why you belive we should not receive a perfect score of 5 or any specific areas you think we can improve upon .Your insights are valuable to us as we continually strive to enhance our guests' experience .Thank you for your understanding and assistance.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was wowed by the kindness of the staff. They took such care in making sure I was aclimating to the high altitude of Cusco. "We recommend that you eat a light meal. Would you like some coca tea?" Dinner at the hotel that evening was delicious. Main square was within walking distance, with many artisan shops on the way. My room was so modern and comfortable. I was upgraded to the Presidential Suite! Too bad I stayed only one night. Can't wait to return!!
Response from Marilia / Tocuyeros team on 10 Feb 2024
Dear Ms. Kathleen, thank you for taking the time to write such a nice review. We are pleased to know that you enjoyed your stay and that the staff, facilities and location met your expectations and contributed to the fond memories you took away from your visit. It was a pleasure to host you and we hope to see you again soon.

10/10 Excellent

DARON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and easy check-in experience! The staff happily carried our luggage to our room while we drink tea! Highly recommend the breakfast. Would definitely stay here again next time in Cusco.
Stayed 1 night in Dec 2023
Response from Tocuyeros Team. on 30 Dec 2023
Thank you very much for your kind and friendly comment. we hope to have the opportunity to welcome you any time soon.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Recommend this hotel!
The rooms were clean and comfortable and the location was convenient, a short walk from the Plaza de Armas. But what sets the hotel apart is the staff. So helpful and gracious - they welcomed us with tea, attended to our every want and need and even upgraded our room when we came back after trekking. Would 100% recommend.
Stayed 1 night in Nov 2023
Response from Tocuyeros Team on 24 Nov 2023
Dear Carrie ,We are grateful for your positive feedback, and we hope that your stay with us added to the memorable experiences of your journey in Cusco. If your future travels lead you back to our city, we would be honored to welcome you once again.

10/10 Excellent

SUET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel that respects tradition, blending style, class and impeccable service. Centrally located but on a quiet, dead-end street. I highly recommend for an amazing Peru experience!
Stayed 1 night in Nov 2023
Response from Marilia// Tocuyeros Team on 24 Nov 2023
Dear Mrs. Suet, Thank you for your kind words about our location, facilities, and service. We hope you create happy memories and continue to be a part of them.

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Mariela on 21 Nov 2023
Dear Price,Thank you for sharing your wonderful experience at Tocuyeros Boutique Hotel. We are thrilled to hear that you had a great stay .Best Regards.

10/10 Excellent

Elio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and accommodations
Stayed 1 night in Oct 2023
Response from Tocuyeros Team on 26 Oct 2023
Thank you very much for taking the time to share your wonderful comments about your recent stay at our hotel. We look forward to welcoming you again

10/10 Excellent

Gova

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small hotel with best customer service
We had a wonderful stay at this beautiful boutique hotel. Customer service is top-notch. Every staff member is always smiling and anticipates our needs in advance. Very close to city center in a nice part of the town close to a variety of restaurants, art galleries etc. Superb Stay.
Stayed 2 nights in Oct 2023
Response from Tocuyeros Team on 24 Oct 2023
Dear Gova, thank you for such an amazing comment and evaluation. We were really happy to meet you and to have you with us. It's great to see how our guests enjoy their stay and appreciate all the benefits and value of staying with us.

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like Home
Amazing staff location and food. Can’t believe we got so lucky. when you put things online, you really don’t know what you’re getting but met my expectations 110 percent
Stayed 1 night in Oct 2023
Response from Tocuyeros Team on 24 Oct 2023
It is wonderful to hear your positive feeback en especially our staff , We look forward to welcoming you back in the future and appreciate your feedback.Kind regards,

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joyful Pampering
I have been traveling to Cusco for 15 years and this is now one of my favorite hotels. I was greeted with such wonderful hospitality. The common area has beautiful views of the city. The location is tucked away and makes for a peaceful night's rest. The beds are super comfortable. Nice hot shower and comfy towels and robes. The breakfast is wonderful and they'll even pack you a breakfast if you venture out for an early morning. I enjoyed one of the best massages in Cusco with Elizabeth (and I'm an LMT of 20 years is in the U.S.) I also enjoyed a really fun private pisco cocktail making class with Saul! He is the jack of all trades. We had a lot of fun! I will definitely be back.
Pisco cocktail class
City view from common area
Stayed 2 nights in Oct 2023
Response from Tocuyeros Team on 12 Oct 2023
Dear Angela ,Thank you for letting us know how much you enjoyed your stay at our hotel! At Tocuyeros Boutique Hotel we are committed to deliver the best experience to our guests. We are glad to know you enjoyed the comfort of our facilities .Thank you very much for your trust in choosing us.Kindest regards,

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this hotel. The staff is fantastic and accommodating, the room was beautiful, it was very close to everything, and the breakfast that is included was delicious. I ended up extending my stay because I enjoyed myself so much!
Stayed 2 nights in Oct 2023
Response from Tocuyeros Team on 10 Oct 2023
Dear Tori,Thank you for letting us know how much you enjoyed your stay at our hotel!At Tocuyeros Boutique Hotel we are committed to deliver the best experience to our guests. We are glad to know you enjoyed the comfort of our facilities and the breakfastThank you very much for your trust in choosing us.Kindest regards,

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel with staff who cant do enough for you. We only stayed ond night before our trek with one night after, and yet still had time to impress us. Went to the restaurant on our first night and was very impressed with the quality and presentation. The hotel provided us with breakfast to go both mornings which was really appreciated. Great find. Totally recommend.
Stayed 1 night in Oct 2023
Response from Tocuyeros Team on 9 Oct 2023
Many thanks for sharing your opinion about your stay at Tocuyeros Boutiuque Hotel.It is great to know you had a great experience at the property .If you decided to return to Cusco, please consider Tocuyeros Boutique once again.Best regards.

10/10 Excellent

Chrystal

Stayed 2 nights in Oct 2023
Response from Marilia / Tocuyeros Team on 27 Oct 2023
Dear Miss. Chrystal, thank you very much for your review, we are pleased to know that we lived up to your expectations.

10/10 Excellent

Ann Loriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was very helpful and accommodating.
Stayed 4 nights in Sep 2023
Response from Marilia / Tocuyeros Team on 3 Oct 2023
Dear Miss Ann, Thank you for your kind words. We are grateful to have a central location and are delighted that you enjoyed your stay. Moreover, we appreciate our staff's efforts in ensuring that you have an exceptional experience during your visit. Greetings.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel! The service and amenities and amazing food were all top notch! Would highly recommend to everyone! What a great find!!
Stayed 1 night in Sep 2023
Response from Tocuyeros Team on 25 Sept 2023
Thank you for choosing to stay with us and for taking the time to share your feedback. We hope your visit to Peru was filled with wonderful memories, and we would be delighted to welcome you back should your travels bring you to our beautiful country again.All the best,

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with excellent staff
We had a lovely stay here for 5 nights . We had a huge, beautiful room, with its own wood burner overlooking the city . As part of the package, the hotel also provided free airport transfers for us. The staff here are excellent , going out of their way to accommodate our needs. Special mention here to Victor who is an absolute legend. His professionalism and dedication is outstanding . The breakfasts were excellent . We had a couple of early starts for some tours and they prepared packed food for these occasions. The free Wi-Fi was first rate. Location is excellent, with many restaurants nearby , and it’s only a short walk to the square We can highly recommend this hotel to anyone considering visiting Cusco.
Stayed 4 nights in Sep 2023
Response from Saul // Tocuyeros Team on 20 Sept 2023
Mr. Cory, your stay with us has been memorable and we are happy, grateful, and proud to hear that. We are grateful to see how you have taken the time to write this comment and acknowledge our efforts, especially Victor. Your comment, visit, and recommendation are greatly appreciated.

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, clean. I stayed both here and at Antigua Casa San Blas. Both hotels are great, but I actually preferred my stay here - more spacious bathroom, bright room. Breakfast had great fruit options. Stunning view from the dining room. Staff was welcoming and very accommodating.
Response from Tocuyeros Team on 25 Sept 2023
We are grateful for your positive feedback, and we hope that your stay with us added to the memorable experiences of your journey in Cusco. If your future travels lead you back to our city, we would be honored to welcome you once again.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and a beautiful hotel
Room
Room
View
Stayed 1 night in Sep 2023
Response from Marilia / Tocuyeros Team on 18 Sept 2023
Dear Mr. Cory, thank you for your positive review. We're glad to hear that you had a great stay with us and that we were able to contribute to the good memories you created during your visit to Cusco.

10/10 Excellent

Shimon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two night stay at Tocuyeros Boutique hotel and staff was excellent. The bedroom including bathroom was generous in size, comfortable and clean. Breakfast was very good, prepared to order in dining room and our to go meal ready for early start day of hiking. Highly recommend.
Response from Diego// TOCUYEROS TEAM on 14 Sept 2023
Dear guest, thank you very much for taking the time to write us this comment, we are glad that you enjoyed your stay with us and that both the staff and the facilities met your expectations.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Marilia // Tocuyeros Team on 1 Oct 2023
Dear Miss. Jessica, thank you for providing us with an excellent rating. We hope that you have fond memories of your visit to our city. Regards.

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best I’ve Found in Cusco
We loved this hotel! The service, the room, and the location was great! I highly recommend it for anyone coming into Cusco! I’ve been to Cusco 4 times now and this hotel has been the best I’ve stayed in over the years.
Stayed 1 night in Sep 2023
Response from Saul / Tocuyeros Team on 10 Sept 2023
Dear Bryan, this comment and evaluation make us happy and proud of what we do. Thank you for taking time to let us know about your stay with us. Tocuyeros is here for your 5th visit, we will be very happy to see you again.

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in the heart of Cusco! The breakfast was wonderful and the staff was very helpful and attentive. Our room was pristine but the only issue was that our bathroom had mold in the top of the shower and it smelled bad as soon as we used the shower. The smell didn’t go away by the morning. This may have just been our room so hopefully it will be resolved soon.
Stayed 1 night in Sep 2023
Response from Marilia // Tocuyeros Team on 4 Sept 2023
Dear Miss. Elizabeth, Thank you very much for taking the time to write such a helpful comment for our continuous improvement. We are delighted that our staff met your expectations and that you liked the room you reserved. We are sorry to hear that you had a bad experience with the bathroom. We have recently had issues with humidity in that room, and we tried to fix it, but it seems it didn't work. We will address it immediately. We would have appreciated it if you had informed us of your discomfort while you were with us so that we could have helped by changing your room or finding an alternative solution. Nonetheless, we are grateful that you brought your discomfort to our attention, and we will address it as soon as possible.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff
This hotel was absolutely amazing! I can't say enough good things about the staff, the hotel and the location. It was everything we were looking for. We did a jungle excursion for 4 days and the morning of the excursion the hotel gave us a to-go breakfast and the staff was at the front desk at 3 am to greet us, they also held our luggage while we were gone and had it in our room when we returned 4 days later. We then were going to leave for another 4 days to hike the Inca Trail to Machu Picchu, and again we were greeted at 5 am with breakfast and upon our return they had given us the Presidential Suite, it is the most beautiful room with an amazing view of the city. We also needed laundry done in between trips and they did that for us fast as well. The people were so friendly and kind. The actual breakfast, on the morning we left to travel home, was amazing as well. The location is perfect as well. Just a 5-10 min walk to the city center with all the restaurants and shopping. If you need somewhere to stay in Cusco, this is it. You will not be disappointed. Thank you so much to the amazing staff that made us feel so welcome. Of course we booked through hotels.com, our stay included a roundtrip transfer from the airport and breakfast.
Stayed 1 night in Aug 2023
Response from Marilia on 4 Sept 2023
We are very happy that you have taken such good memories from your visit to our Hotel. Our staff works day by day to try to provide the best service to our guests, and we are pleased to know that the effort is bearing fruit. We are fortunate to be in a very central location that facilitates your movement in the city, and we are glad that it was useful for you. Additionally, it is pleasant to know that you enjoyed our facilities. Thank you for your specific comments on each service provided; we are pleased to have been able to help you have a pleasant stay. We hope to welcome you again very soon.

10/10 Excellent

Meng, Bloomington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2023
Response from Marilia // Tocuyeros Team on 4 Sept 2023
Dear Mr. Meng, we appreciate your feedback and are pleased to hear that you enjoyed your stay with us.

10/10 Excellent

Amy

Stayed 1 night in Aug 2023
Response from Saul // Tocuyeros Team on 9 Sept 2023
Dear Amy, thank you for your evaluation. We are really glad to see that you enjoyed your stay with us.

10/10 Excellent

Mojgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2023
Response from Marilia / Tocuyeros Team on 15 Aug 2023
Dear Mr. Mojgan, thank you very much for your high rating. It was a pleasure to have you with us. Hoping we meet again soon. Regards.

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Marilia // Tocuyeros Team on 4 Sept 2023
Dear Mr. Santosh , thank you so much for the excellent review. It was a pleasure having you with us.

10/10 Excellent

sukhbinder

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing boutique hotel. We had a room with a wood burning fireplace. One of the best hotels I’ve ever stayed at. Staff were super helpful and went out of their way. Great breakfast as well. A true 5 star experience.
Stayed 2 nights in Aug 2023
Response from Saul / Tocuyeros Team on 10 Aug 2023
Dear Sukjbinder. Thank you so much for such amazing review, we are very pleased to read that your experience with us fulfill your desire and our staff and services were the best you ever had. We feel proud when we read this type of comment and motivates us to be better and better.

10/10 Excellent

Sandra.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was beautiful and cozy. We enjoyed the fireplace and the big jet bathtub. The suite has an amazing view of the city. This was the best place we stayed at in our trip to Perú. The staff was very efficient, friendly and accommodating specially Victor Moreno that helped us so much with information, directions and transportation. The hotel staff goes beyond their duty to make your stay in the hotel and Cusco the best experience ever. Breakfast was excellent and beautifully served.
Stayed 3 nights in Jul 2023
Response from Saul / Tocuyeros Team on 31 July 2023
Dear Ms. Sandra, thank you for taking the time to leave this amazing comment, we are very pleased to see our efforts to give you the best experience were truly appreciated. Your experience at THB and our city is very important to us and to see our room, common areas, restaurant and staff were able to fulfill your expectation makes us proud. We are beyond proud of Victor for making your experience so much better, thank you for recognize him and his work.

10/10 Excellent

YJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, able to address my requests in a timely fashion. Fantastic breakfast included. Convenient location, 5 mins walk from the Main Square. A must stay in Cusco.
Stayed 1 night in Jul 2023
Response from Saul / Tocuyeros Team on 31 July 2023
Dear Guest, we are very happy to know your experience with us was great, thank you for recognizing the excellence of our staff and all the perks of staying with us.

10/10 Excellent

Xiomara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at Tocuyeros Boutique Hotel for six amazing nights. We first thought of staying at another high-end hotel but found this place to be more our style. I'm so glad we chose this boutique hotel. It was everything we hoped for and more. Their attention to detail was better than any other hotel I have ever stayed at! (And we travel a lot). The staff was exceptional! They were always so kind, helpful, and friendly. The breakfast was phenomenal! My kids, 5 and 8, took an art class with Saul and loved it! From check-in to check-out, everything is just flawless. The actual room was extremely comfortable and always clean. I can't speak enough about this hotel. I know for sure that when we return to Peru...Tocuyeros Boutique Hotel will be our first stop and the location we will be telling our friends and family to stay when they visit.
Stayed 1 night in Jul 2023
Response from SAUL / TBH on 25 July 2023
Dear Mrs. Xiomara, what an honor to read this wonderful comment. We are most than happy and proud to see you and your family enjoyed your stay with us. We always try to make our guests' experiences unforgettable and to see your kids also loved our painting class goes beyond excitement with us. Thank you for taking time and letting us know about your stay. We will be waiting for you, and your family and friends visit.

10/10 Excellent

Amanda, MALVERN

Stayed 1 night in Jul 2023
Response from Saul / Tocuyeros Team on 10 Aug 2023
Estimada Amanda, muchas gracias por su puntuacion, noes sentimos muy contentos de saber le gusto su estadia con nosotros.

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and enjoyed our stay!
Response from Saul / Tocuyeros Team on 14 July 2023
Dear Paula, thank you very much for this review, it makes us glad that you enjoyed your stay at Tocuyeros Boutique Hotel.

10/10 Excellent

Dominick and Cynthia

Travelled with family
Liked: Staff & service, property conditions & facilities
Amazing place
Stayed 2 nights in Jul 2023
Response from Marilia // Tocuyeros Team on 7 July 2023
Dear Mr. Dominick and Mrs. Cynthia , thank you very much for such a good review, we hope you have taken a nice memory of your stay with us.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Absolutely amazing place to stay! Quiet, beautiful, amazing views on the rooftop common area. Request room #8, as then the common area becomes your patio and when no one is using it, you’ll have a huge window with a fantastic view! Super helpful staff, who made all sorts of arrangements for us. We stayed for two nights and loved it!
Stayed 2 nights in Jun 2023
Response from Thanks on 22 June 2023
Dear Todd,We thank you for the positive comment you left us. The tocuyeros team looks forward to having you stay with us again soon.Yours sincerely Tocuyeros Team

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location.
Stayed 5 nights in Jun 2023
Response from Saul // Tocuyeros Team on 19 June 2023
Dear Mr. Felipe, Thank you for your review and highlight our location and service. We hope you can come again.

8/10 Good

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff, best Ceviche :-)
Although the location and the service of the hotel were excellent, I believe the room was not having enough air circulation therefore there was humid on the walls and smell. I regretted nfor not asking upper floor room. But the Ceviche that I have eaten in the restaurant was the best Ceviche ever. The staff was very friendly and helpful.
Stayed 3 nights in Jun 2023
Response from Saul / Tocuyeros Team on 7 June 2023
We appreciate very much that you enjoyed your stay with us. We take pride in Refugio's ceviche, we are very pleased to read that you consider it one of the best you have ever tasted! Regarding your room, we would have loved to know that in your second visit we could do something more for you. Our windows are specially designed to keep our guests away from the typical noise of downtown to provide a quiet space for them to have a good rest. We are sorry to hear that your experience was affected by the lack of ventilation, we provide mobile fans to make your space more comfortable. Our staff is always attentive to any observation and requirement 24 hours a day. We hope you will visit us again soon.

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
very friendly staff
Stayed 2 nights in May 2023
Response from Saul / Tocuyeros Team on 7 June 2023
Dear Guest, thank you so much for your good review. We are glad to hear you enjoy your stay and our staff attention.

10/10 Excellent

saifally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay in Cusco
Stay was amazing. Property is so gorgeous, staff was very attentive and friendly. Antonio and Victor were very helpful and made our stay amazing.
Stayed 2 nights in May 2023
Response from Saul / Tocuyeros Team on 18 May 2023
Dear Guest, to us is a pleasure to have you and welcome you. We are so proud of all our staff and we will let Victor and Antonio know about your recognition. We appreciate your evaluation an review. Thank you so much.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, staff was excellent, they held our luggage before and after our 5 day hike, gave us plenty of amenities and towels, shower was hot and had great water pressure.
Stayed 1 night in May 2023
Response from Marilia / Tocuyeros team on 20 May 2023
Dear Ms. Patricia. Thank you very much for your review, we are very pleased to know that our staff and facilities lived up to your expectations. We hope to see you soon and that you had good memories from your stay with us.

10/10 Excellent

Ana Gabriela, fountain valley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality at this outstanding facility. Food and customer services were impeccable.
Response from Saul / Tocuyeros Team on 12 May 2023
Dear Ms. Ana, Thank you very much for your review, is amazing to know we are doing a good job , that our guests are having a good time, and they are getting the best experience. We are honored to serve you.