Top Hotels Near Culebra Cut in Santa Clara from AU$39

"The facilities are well maintained, the pool area was great, location was a plus. The staff was rude not well trained, we booked and paid for two nights and after the first night we were told to leave the hotel room without consideration, we had to leave the room in pajamas and deal with that in the front desk in front of the other guests. They realized they were on the wrong and were not apologetic. We were embarrassed and they didn’t care about it!"

"Average hotel. But dated. Comfortable big bed. Limited amenities. Shower tile looked dirty/old. Fine for one night and decent value for the money."

"Ubicacion"

"The room was clean. Staff was pleasant, however there need to be better communication about the property, dos & don'ts when you are being booked in. Staff need to be aware of the number of guests in a room so that it can be stocked adequately. Poor /spotty internet in the rooms. Breakfast was great."

"great location, very friendly staff, efficient elevators. Nice room space. But breakfast was average. Selection of food average. Could be improved alot."

"Staff was friendly, but took their time to solve issues. There was air conditioning in the room, but doesn't get cold. It was just a fan. I complained because I woke up sweating. I had to wait another night before they transferred me to another room because “the rooms they had available were double.” Next day, they transferred me to another hospital room without letting me know and they moved my stuff without asking me or me being there. When I got to the hotel all my stuff was in another room. I had to let the reception know that I was missing my personal wash rag. When they took me to find it, it was mixed with their dirty sheets (the hotel doesn’t offer bath rags). Back to the room, the air conditioning was not turn on. When I turned it on, it was the same or worst than the first room. I didn’t want to argue with them because they didn’t care. I was here visiting a family member who was sick. I didn’t have the energy. On my last night, I got there late after a beach trip. When I got there all my stuff was removed from my room. When I go to the reception, she tells me that my reservation was until that date and I was supposed to leave in the morning. I made a mistake and with the dates of my reservation. No one called me or tried to get in contact with me they just took my things out. I was fed up with these people. I didn’t argue. I just left. When I got home, I new Victoria secret bra (used it twice) was gone. Parking was horrible too. I had a horrible experience."

"Yes"

"Nice clean room and friendly working there and help fully"

"It's always amazing! That's why we keep coming back!"