"The reception staff were very polite. The place offers good entertainment in the evening. However the room we stayed in was not fit for purpose. We had to switch off the fridge and the boiler every time we used the cooker to avoid power cut. And when it happened once because I tried to use two hobs at the same time, my husband was told where to go and fix it himself. The bathroom was dirty and the drain was overflowing when we had a shower. My husband and I slept on separate 'sofa beds'. My son...