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"property and staff is good, everything else is so wrong. Breakfast: not good unless you eat local food. Dine in AVOID! Not worth I left my food without eating, it’s that bad. Access/location: it’s very very far from main city. Unless you are in group want to enjoy just in hotel and beach, just avoid. You pay toll both ways if you plan to go to city. Also you will have tough time finding rides late evening. No good restaurant nearby so we had early dinner in city every night and except one night when we tried the only good restaurant review wise nearby. Rooms: are nice and spacious, only complaint is they cut costs everywhere, you get 2 small water bottle for a day, I did get additional bottle only when I pressed. Checking/Checkout: checking was ok, but checkout was super slow in spite of asking desk to prepare bills well in advance."

"T"

"Friendly and tentative staff. Good food and services. Good location. Room and property design can be improved for better. "

"We had a fantastic time in Banyan Tree with my family. The staff were super friendly and always available, the breakfast was amazing and the facilities were exceptionally well maintained. Since staying here, we now have much higher expectations towards hotels in the future, the bar is now set very high. We're surely coming back soon!"

"🔥 "

"Clean large room & amazing staff. "

"I have to give this hotel a low score only because the bed was so hard that sleep was not an option. This caused us to cut our stay short, which was the exact opposite of what we wanted. The host lady is excellent and very helpful, the area is beautiful and quiet. If the bed was ok we would have stayed for weeks."

"Rooms were very bright and clean. Staff was amazing so thoughtful and kind. "

"Amazing experience with the spa, onsen, and water park. We travel in a family of 4 and everyone has a blast while we're there. Will definitely come again someday!"