Crystal Lakes Hotels, Melbourne Beach

"very friendly and helpful front desk, Kayle, room was clean. location was great and convenient. "

"There is no staff. Did not like kiosk check in and out as key stopped working two hours before checkout time. I appreciate dog area being fenced rather than patch of grass."

"I thought our room was nice for the price. Plenty of room and you can hear the ocean from the room. The pool was heated. All staff we encountered were helpful and friendly. They even gave everyone popsicles by the pool. Bands played during the day and the beach is right there. I will definitely be back."

"Room was clean and bed was very comfortable. Had minor issue with lock on balcony door but this issue was resolved very quickly y the maintenance man Eddie, who was very helpful and kind. Valet parking was included in the resort fee., which was very convenient. On the Friday night there was a band playing called Mix Tapes Kids which were excellent a great show right in the outside restaurant. Breakfast was good, freshly made omelettes were very good. Only negative was the lifts which were really slow, luckily we were on 4th floor so could use the stairs most of the time."

"The room was clean and comfortable. "

"I Paid for my room in advance. Only to find a bad surprise: at the time of check in they requested a $250 room deposit. This was not specified to me in rhe expedia web site. And nowhere in any of the emails I received in Advance. Not only was the staff at the hotel not willing to gelp but they simply told me that i should leave the property and proceded to cancel my room reservation. I never received a refund, not from the hotel or expedia. This is a total disgrace as I was there with my 9 years old son. After traveling for almost 4 hours from my home I had no place to rest. I hope people avoid staying in this garbage hotel"

"The place had a smell to it. But the staff were very friendly. "

"Breakfast was excellent, all areas were meticulously well maintained. Pricey, but nice value. Highly recommend. "

"Jack was so professional and went out of his way to make sure that we had everything we needed. Great Vacation. Unfortunately, I lost the diamond from my wedding band on the last day and was not able to find it. However, I know that the front desk clerk tried to make sure they did everything to find it. I overheard her talking to housekeeping. Thanks for trying."