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"Didn’t eat . Lots of dust in our room !!!! Felt dirty ☹️. That was very disappointing and noticing !!!!"

"Very good."

"Quite a busy hotel as on the high street so open to the general public. We had to queue for breakfast on our 2nd morning at 9.30 and the breakfast items wasn’t replenished with still one hour of service left. The Grill restaurant was good but we were very disappointed with the food in The Tavern and would expect a better standard with James Martin’s name endorsing it. Our bed was very comfortable but I felt overall the room was lacking a bit of sparkle for the cost of the stay. Broadway is a beautiful village and we enjoyed the 10km walk upto Broadway Tower. "

"This was our third time staying at The Swans Nest , and although it was virtually same as before the service was not on par as before ,I think the reason why is they need more staff they are probably short of 3 front of house and more house keeping staff as it was nearly 4pm when we finally got our room keys , the room 205 was nice and quiet but looking a bit tired decor wise , the hotel are under going some major building work extending and adding more rooms I hope when that is completed the hotel gets a new lick of paint , having said that its not untidy it just needs a freshen up , the staff are always pleasant and attentive to your needs the location to town is perfect , the only thing that gets me is the patio area outside the bistro is dominated by a very large tree and this drops its leaves etc all over the patio and entrance to the hotel which not only is very messy it also does not give a very good first impression to visitors ,5 mins every day with a leaf blower and a pan and brush would make all the difference and then you could use it "

"The room was damp and wet , window broken. Not ideal did report thwy changed sheets but the sheets were damp every morning "

"Great stay and friendly staff!"

"Nice hotel well situated in Stratford, staff lovely and attentive. Our room was clean and had everything we needed but on close inspection of the window there was mould all around the glass, the net curtains had holes in them and very dirty at the bottom. The bar area small and very dark decor wise with very little lighting not a very cosy place to sit. The whole hotel could do with a refurb to make it a little more modern but all in all a pleasant stay."

"Our room was lovely with a beautiful bathroom. Staff were friendly and helpful. Location is perfect in the middle of town. Really great stay "

"Rooms were recently renovated and they were clean and very nice. The hallways were being patched and painted, which is not a negative as they are simply updating the whole property. Would stay here again as it is conveniently located and very comfortable."