Top Hotels Near Crossgates Shopping Centre in Leeds from AU$72

"The place was clean as expected and t u e staff efficient and courteous. Breakfast was varied enough to cater for all. I had a full English cooked breakfast while my wife as a vegetarian was provided with a cooked breakfast made especially for her. The hotel has its own parking which is not charged extra. Altogether a great experience."

"Clean room and comfortable bed. All staff were lovely especially the lady who checked us in at reception. She was very friendly and helpful. "

"Great hotel, good pláčeš in city cetre with very good restaurant"

"Perfect for city centre 1 night break, close to station and had everything we needed. Good value with dinner and breakfast included."

"All the staff were friendly and helpful. The room was clean and comfortable with an exceptionally comfortable bed. "

"Clean room, friendly staff"

"All good"

"We had several issues with card key access - we had three different cards and spent a total of around 20 mins trying to get into the room across 3 separate occasions. Staff were helpful with this and it was appreciated. When booking it said there was a separate bathroom: there was not. The shower was in the bedroom itself and was not suitable for our needs, so neither of us used it. I’ve never ever stayed in a hotel with no tea and coffee facilities in the room. There’s a (paid) coffee machine in reception but I wasn’t able to use this (dairy allergy/cross contamination risk). In the morning my kid went to get a coffee - we had no idea what the protocol was - whilst I queued to pay for it. I shouted to confirm it was a medium coffee so I thought it was what was happening, but then after I paid one of the staff turned up with another coffee! I apologised for the misunderstanding as I felt I had to, even though the misunderstanding was not mine. Communication overall was not great. There was a picture above the bed that looked wet in places and it was full of dirty marks. The floor of the lift was also very dirty. Bedding was really light, comfortable and warm. "

"Room was not clean someone’s dirty t shirt was in the room with what was supposed to be spare clean pillows but the bag was undone and one pillow had been removed probably by t shirt guy! Carpet was stained in the room and was worse in the corridors. Bathroom floor not washed and someone else’s hairs still on it! Shower floor looked visibly filthy but this is the non slip flooring however it put me off getting in it. Heating system very good and nice that the window opened. I think that dirty t shirt ruined the stay as it was so obviously not properly cleaned which made me feel ill! "