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"everything alright"

"Lovely place to stay with the best location. Super close to all the Roman history and many walkable places to eat. The rooftop bar overlooking the water was gorgeous for sunset. All the staff I spoke with were incredibly friendly "

"Very good 👍 "

"Victor, on reception, provided excellent help and service when we needed help arranging trains and buses. Despite customers checking in/out he spent an hour with us looking at options online and helping us to book. Nice location and rooms were spacious, I would 100% recommend this hotel and its staff. "

"Para empezar durante la reserva solicité que si podría modificar la reserva de MP a TI, me dijeron que no era temporada y al llegar resultó que había gente con TI. Pregunté expresamente si la piscina climatizada estaba en uso y me dijeron que si, pero estaba cerrada por obras. Uno de mis hijos se puso enfermo y no modifique la reserva de habitación pero considerando que íbamos a estar 5 días podrían hacer retirado el cargo de las comidas al ser buffet, no lo hicieron cobrándome 5 días de comidas no consumidas. 2 días además las pedimos para PICNIC y te dan una miserable bolsa con una botella de agua, una manzana y un Sandwich de salami, siempre lo mismo. En hoteles de mucha menos categoría nos han dado un picnic de desayuno muchísimo más completo y elaborado que eso que en teoría es una comida completa de un buffet que no consumes. Sobre la limpieza de la habitación es barrer de mala manera, porque observé que una etiqueta de una camiseta que estaba en el suelo del baño permaneció en el mismo sitio los 5 días. Y las sábanas, mi hijo de 3 años las mancho y por ello puedo comprobar que las sabanas eran las mismas. Estirada la cama sin cambiar sábanas. Las instalaciones están bien, pero hay detalles fácilmente subsanables que consiguen dejarte con mal sabor de boca a la salida. Había ido más veces a este hotel pero no repetiré . "

"As a loyal long term member of Hotels.com I was quite disappointed when I tried to extend my stay with another night at ME Sitges Terramar. As usual, I did it first on Hotels.com. Your price was Euros 315.00 for my type of room. Luckily, I asked the reception of the hotel how much they charge for one extra night and their price was Euros 258 for the same room. How do you explain this large difference of almost Euros 60??? How much more money did I pay throughout the years using Hotel.com services??? How can I trust Hotels.com with my future bookings??? I am very interested to hear your response. Dr. Adrian Sibian"

"Great location for PortAventura. Lovely hotel, good buffet breakfast. "

"Rooms were clean, resort is well laid out, views are lovely, pool and games room was great for the kids. Beds were comfortable. Despite all this the hotel hasn’t really understood that people need coffee in the morning. The resort is off the beaten path so you can’t just pop out and get one. The kitchenette is equipped with a coffee maker but only two pods (for four guests) are provided. After using those we asked if we could get/pay for more pods and we could not. We asked if we could buy coffees from the restaurant/breakfast buffet, and again we could not. This is something that should be addressed by the hotel - modern hotels should have some access to coffee for guests. Front staff told us there was nothing she could do for us (even though there are clearly pods and fresh coffee on site). Disappointing to say the least. "

"Very clean apartment, would have appreciated being left some coffee sachets, tea bags etc plus a full length mirror in the apartment area, not just the mirror in the bathroom"