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El Cid La Ceiba Beach

Photo gallery for El Cid La Ceiba Beach

Featured image
On the beach, beach umbrellas, beach towels, beach massages
On the beach, beach umbrellas, beach towels, beach massages
On the beach, beach umbrellas, beach towels, beach massages
Outdoor pool, pool umbrellas

Overview of El Cid La Ceiba Beach

El Cid La Ceiba Beach

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600

Explore the area

  • Popular LocationCha'an Ka'an Observatory of Cozumel8 min walk
  • Popular LocationPlaya Caletita11 min walk
  • Popular LocationStingray Beach17 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)16 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, El Cid La Ceiba Beach is on the beach. Cha'an Ka'an Observatory of Cozumel and Museo de la Isla de Cozumel are cultural highlights, and travellers looking to shop may want to visit Plaza Punta Langosta and Los Cinco Soles. Travelling with kids? Consider Arrecifes de Cozumel National Park and Stingray Beach. Looking to get your feet wet? Kayaking, parasailing and windsurfing adventures can be found near the property.

What's nearby

  • Cha'an Ka'an Observatory of Cozumel - 8 min walk
  • Playa Caletita - 11 min walk
  • Stingray Beach - 17 min walk
  • Palacio Municipal - 3 min drive
  • Plaza Punta Langosta - 4 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 16 min drive

Restaurants

  • La Chopa Loca Restaurant — 1 min walk
  • Trattoria Da Salvatore — 1 min walk
  • Rolandi's - 3 min drive
  • Pepe's Grill - 4 min drive
  • Jeanie’s - 4 min drive

About this property

El Cid La Ceiba Beach

Beachfront resort with relaxing spa services
Catch some rays at the beach or spend the day relaxing at El Cid La Ceiba Beach's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 60 rooms feature thoughtful touches such as pillow menus and bathrobes, plus balconies and TVs with cable channels. Other amenities available to guests include room service, premium bedding and coffee makers.
El Cid La Ceiba Beach offers 60 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, El Cocay. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Beach volleyball
  • Children's pool
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Motorised watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis
  • Volleyball

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 15.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 200 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (from 1 to 18 years old)
  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ceiba Beach
El Cid Ceiba
El Cid Ceiba Beach
El Cid Ceiba Beach Cozumel
El Cid Ceiba Beach Hotel
El Cid Ceiba Beach Hotel Cozumel
El Cid Cozumel
El Cid La Ceiba Cozumel
El Cid Ceiba Beach Resort Cozumel
El Cid Ceiba Beach Resort
El Cid La Ceiba Beach Resort
El Cid La Ceiba Beach Cozumel
El Cid La Ceiba Beach Resort Cozumel

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 328 out of 861 reviews
5 - Excellent 38%
Rating 4 - Good. 294 out of 861 reviews
4 - Good 34%
Rating 3 - Okay. 145 out of 861 reviews
3 - Okay 17%
Rating 2 - Poor. 65 out of 861 reviews
2 - Poor 8%
Rating 1 - Terrible. 29 out of 861 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone friendly.. enjoyed pool volleyball. Julio was very friendly and visible as activity person
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, amenities
Disliked: Staff & service
The Good: Overall, El Cid was a great place for the $. I would stay there again. Most rooms have great ocean view. Grounds were clean. Location is great. Bed was comfy. Room was nice. Maids were great. FYI, We did not do the all inclusive, we ate off property. The Bad: This is a cruise ship day pass resort. Some of the employees ,not all, seemed like they didn't want to help if you needed something. They won't get help if they need it. There definitely is an attitude with a few employees in the restaurant. It seems like some use the language barrier to not help by not understanding you. They would get annoyed if you persisted in a request that they didn't want to perform. For example, I requested an ice bucket for our few extra drinks that we had bought at pool bar, I had seen ice buckets in use while we were on the patio. I asked the waitress for an ice bucket, first she acted as not understand me. After much back and forth with the waitress being adamant that they didn't have ice buckets. I finally asked her to ask the manager. At this point I was wondering why such a hassle to get an ice bucket, as the August sun and heat was off the charts and our drinks were warming as we held them. The waitress came back with a bucket full of ice in minutes. Not all Americans are jerks and please do not treat all of us like we are, treat us with respect, just as I try very hard to treat all Mexicans with respect. Thank You
Stayed 2 nights in Aug 2021

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I specifically asked for a top floor in an email to the hotel. This was my 8th time staying there. My sister and I also emailed them about having close rooms. When I got there they had put us on 4th floor and my sister on 9th. I asked to please move us to a higher floor. The girl Erica was super rude and wouldn’t change our room. Paying for ocean view was a joke as our whole view to the ocean was blocked by a huge tree. That’s one reason I requested a room higher up in the first place. She was not nice at all. Don’t know abt staying there a 9th time.
Stayed 6 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was amazing and accommodated all of our needs
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have excellent amenities. Check in was easy. Pool area is great. They have a snorkel area which is above and beyond. My son and hubby snorkeled on their own and saw baracudas/ sting rays/ lots if fishes. Life guard on site is friendly and informative. Staff are friendly and helpful. Overall, we had a great stay. The on- site restaurant has a great menu. Their fish dish was super yummy!
Stayed 1 night in Aug 2021