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"Big parking. At first glance the check-in may look a bit complicated because there’s no reception there with a human being. Check-in process is fully automated and easy to understand. Location is good too. 15 minutes walk from Avenue de Champagne. We liked the hotel."

"Great location, beautiful rooms and friendly staff. All boxes ticked! Would stay again!!"

"Pet friendly, staff did a professional job"

"This hotel is in a good location for the champagne Avenue it is just a 5 min walk away. The staff are not very customer focused and gave no information without being asked. Breakfast is ok if you like continental but do not use the egg warmer it takes 15 minutes for an egg to be cooked. The toaster is up to high for short people like me to be able to us ethe tongs to retrive it. The spaces is very limited and when busy you can wait for a while to get a cup of coffee or tea. The big one was no air con in the room as it was still the cold season so the reception man said so no aircon just heat. when we went the weather during the day was very hot and so the room on the 1st floor was very hot and opening a window when there is no breeze was pointless."

"Exceptional stay, friendly and helpful staff. Large, secure car park. A must stay in the area."

"Basic motel on the outskirts of Soissons. Generally quiet but some rooms close to on site generator/aircon unit."

"I loved this hotel. It is a bit of walk to the heart of town, but en route you will find many wine tasting rooms and beautiful villas. My room was elegant and the staff were lovely. I stayed here in March so the pool wasn't open yet, but it would be a special place to stay in the summer. The breakfast was excellent and everyone was incredibly accommodating and helpful in making suggestions about champagne tastings, restaurants and excursions. "

"Wonderful place. Convenient great parking and excellent if you’re in champagne for visiting many wine houses."

"From the moment we arrived at Le Royal Champagne Hotel & Spa, everything felt effortless and perfectly curated. The reception team was warm, attentive, and handled check-in with a level of ease that set the tone for the entire stay. The concierge service was exceptional, proactive, knowledgeable, and genuinely invested in elevating our experience beyond expectations. Our Garden Suite was simply stunning. Spacious, beautifully designed, and opening onto serene views that made every moment feel peaceful and private. Dining was a highlight. The restaurant delivered not only outstanding cuisine but also impeccable service. A special mention to our waiter, whose champagne recommendations were absolutely perfect, thoughtful, refined, and tailored to our taste, making the experience even more memorable. A place where every detail is mastered with elegance. Truly unforgettable."