Copperfield Hotels, Austin

"Although the room was large enough with a comfortable easy chair, a lamp did not work, the lights over bathroom sink did not work, the toilet was running but stopped that myself, but the bathtub water continued to run due to the faucet not working."

"Breakfast was great. Parking was entirely too expensive."

"The room was absolutely amazing, the staff was super kind and helpful, and the breakfast had a ton of options. I 10/10 would stay here again in a heartbeat."

"Decent place with free parking and nice pool. Good breakfast; happy staff in breakfast area."

"I have a CPAP machine and the electrical outlets on the lamp stand were not functional. I had to put CPAP on other side of bed on the floor and cord was a bit short, certainly not ideal for me."

"The parking was very secure and easy to navigate, especially after a long road trip. We got to room 233 after check in and found hair on the bathroom wall like they didn’t clean that day. The sheets had stains like they were from a woman’s leftover mascara so I went to desk and asked to switch rooms but was denied because I booked through a third party which is whatever so after returning a 2nd time for a room switch because the sheets had dried blood specks, I finally got the new, actually cleaned room. The pool looks inviting but the water is very foggy but still blue so that was alarming enough to not swim. "

"Everything was great"

"Love this hotel. Amazing service, super clean, and great food"

"You guys ruined my birthday weekend!! My initial reservation was canceled the day of arrival and was told by your representative that my replacement was equal to or upgrade and it was NOT!! When I asked if you all could find me another hotel, I was told that you could not accommodate me. So, I canceled that reservation and stayed at a Marriott which costed me another $900+ on top of what I already paid you!! I will never use this service again and will be sure to advise others to do the same. Beyond disappointed!! "