Top Hotels Near Columbia VA Health System in Columbia from AU$101

"Hotel is run down a bit, room smells clean bed was comfortable, staff was very pleasant and breakfast was average . "

"Good service, good location "

"Terrible "

"yes"

"When I checked into my room I had mold in my shower and dirt still on the floors. My husband called Expedia to see if I could change hotels. They said they would have me move rooms first. I didn’t see the point in changing rooms. I figured my new room would be dirty too. There was a sticker on my mirror saying that they don’t clean unless you are there for a longer stay. For longer stays they would clean every three days. That never happened. After a week I asked for my room to be cleaned and it still wasn’t cleaned. Oh, and by the way, I was there for 2 weeks. Then one night I’m standing in my shower and there is no hot water. I walked up to the front desk and asked if we had hot water and they said no. It was out for 24 hours. I thought I should’ve been informed about this before I’m standing in my shower. Also, after the first week of my stay they started doing remodeling. It was a crazy experience. "

"This property serve breakfast in the morning. It was the same breakfast eggs hard boiled dried up sausage cereal. They never changed the menu couple times the coffee was ice cold I don’t like waffles so I was very disappointed that I did not get a good hearty breakfast"

"I am extremely disappointed with my recent experience at Home2 Suites by Hilton. What should have been a straightforward stay turned into a frustrating and disrespectful ordeal. I specifically booked a room with two queen beds to accommodate my family. Upon arrival, I was told the room was not available and that I would receive a call when it was ready. I did receive a call around 3:30 PM stating the room was ready, so I proceeded with my day assuming everything had been resolved. However, when I returned later that evening at 9:30 PM to check in, I was given a king bed suite with a pull-out couch—completely different from what I reserved and needed. This was not a minor inconvenience; it directly impacted my family’s comfort. When I went back to the front desk to address the issue, I spoke with a representative named Q. Instead of acknowledging the mistake or showing any empathy, he insisted that this was an “upgrade” and that I should be happy with it. His tone was condescending and dismissive. When I asked how he would feel in my situation, his response lacked professionalism and basic customer care. To make matters worse, when I requested to speak with a manager the next day, I was told that no manager would be available. The only resolution offered was a vague discount, which does not make up for poor service, lack of accountability, and failure to honor a confirmed reservation. As if that wasn’t enough, at around 11:00 PM, the toilet in the room stopped working. "

"Good"

"Hotel was overbooked and we didn't get a room."