Top Hotels Near Colonial Downs in Providence Forge from AU$287

"The customer service rep MD was efficient and very helpful. Very pleasant attitude."

"Because of the blizzard in the north east, our original flight was cancelled. This flight to Richmond was the earliest flight we could find after the storm. The flight landed at midnight. So we couldn’t get the hotel transportation. It stops at midnight. We were exhausted. Navid at the front desk was so nice and check in was so easy. Our connecting flight was early next day would have to check out by 6am. Navid said breakfast usually is 6:30am but he would let the staff know to open breakfast earlier and have transportation to airport by 6am. The room was clean. It had a fridge and microwave. Honestly, the room was better than the fancy hotel we stayed in Miami for double the price. The next morning, a very nice lady named Callie, had already prepared omelettes, potatoes, coffee, etc. She woke up at 3:30am to start cooking. Because no one was at the front desk, she also helped some people to check in. She told the guests to enjoy breakfast while checking them in. She was a one woman band holding the fort. Then she notified us that our van driver was here. It turns out it was Navid! The front desk from the night before. He said the driver didn’t show up to work. So he drove us to the airport. But both Navid and Callie showed great customer service! I’d stay here again. "

"The staff when we walked inside the room when we open the door everything was excellent "

"N/S"

"Staff was very friendly and helpful "

"Yes very good experience smooth "

"Great staff"

"Room in great condition with the best service "

"Great amenities! We stay here every time we’re in Williamsburg! Our top place to stay while we’re in the area for decades! "