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"Appreciation Letter to Hotel Staff Dear Hotel staff I would like to express my sincere appreciation for the wonderful service I received during my stay. Your professionalism, friendliness, and attention to detail made my experience truly enjoyable. The rooms were clean and comfortable, the amenities were well maintained, and every staff member I encountered was courteous and helpful. Your hard work and dedication do not go unnoticed, and I am truly grateful for the care you provide to your guests. Thank you for creating such a welcoming and pleasant environment. Your efforts made my stay memorable, and I look forward to returning in the future. With appreciation, Ritia "

"Easy check-in, central, clean, friendly staff"

"My wife and I have stayed at the Novotel Lami a few times now and can't find ourselves staying anywhere else. We love the location, facilities, food and especially the employees whom we have built a rapport with. Now our own children are building that same confidence in Novotel Lami and this is our home away from home. We love you Novotel Lami, keep up the good work."

"I had a very good stay at the Tanoa again. Everything works, good A/C, great service and a convenient, walkable location. I will definitely stay there again. Thank you!"

"Lovely friendly staff. Beautiful view from room and clean. "

"Clean room and friendly staff"

"Yes, the room was spotless and comfortable. The staff were very friendly and kind. We had a great stay, but some of the wait staff did not appear to have any knowledge about what a gluten free diet is. However, others were quick to jump in and help me out. We also found that on several occasionsour desired "

"Can’t say enough how awesome this place is. Everyone ever who goes to SUVA I will recommend this hotel until the day I die. I LOVE them. The breakfast was amazing, the staff was very nice but also real people too. Security at the front and friendly people. It’s a conference center so you may occasionally hear activities but this gives you the ability to be louder too! So you can listen to music or watch the TV louder than most places. The price was great! Thank you Yatu Lau 🙏"

"Staff is very friendly, it's walkable to everything, has a great view, pool was nice and clean so are the rooms."