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"Not enough lift facilities at the premises"

"We used the spa which was lovely, everywhere was clean and tidy could have done with a refresh on the bed head board , staff very good, breakfast a bit disappointing as it was in pots to keep warm , which sort of steamed everything"

"Check in girls welcoming & friendly. Later bar staff good & then at breakfast all the lads were fab, kept everything topped up😊"

"Nicely situated in the town, friendly staff and excellent breakfast. Would stay here again! "

"We had a great stay at the Holiday Inn, Chester. The staff were friendly, service excellent. It represented great value for money. My only criticism would be that the outside of the building lets it down. Everything else was great."

"Clean and comfortable room. Lots of character to the property overall. Staff excellent. Good dinner. Good breakfast. Only flaw was terrible coffee at breakfast. "

"Older but well kept, helpful staff."

"Gorgeous old hotel in a fabulous location, central Shrewsbury. Parking only £5 per day. Comfy bed, great shower. Rooms a little tired but would definitely stay at The Lion again!"

"Didn’t have breakfast at the hotel, the room was very clean and staff were very friendly. Parking was easy "