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"Decent, but small"

"Do not know if pets allowed."

"Excellent hotel, very good breakfast, dining place looked stunning! Only issue bath room area is too small."

"Excellent service. "

"This was by far the best hotel we stayed at during our trip, even better than other five‑star properties like the Taj. What stood out most were the spotless rooms, the attentive and genuinely caring staff, and the breathtaking views from both our room and the terrace. We loved the amenities as well: the beautiful swimming pool, excellent breakfast, lunch, and dinner options, and the hotel’s easy access to all the fun things to do in Munnar. We were traveling with our one‑year‑old, and the staff went above and beyond helping us sanitize bottles multiple times a day, keeping the room clean, and making sure we were always comfortable. We stayed for two days and had an incredible experience. Highly recommended. "

"Clean Room and good staff "

"The room was so excellent... and also it was spotless... breakfast was also very very good..."

"Rooms are well maintained and the service and staff was good"

"I felt compelled to write this because our stay at this hotel was genuinely the best we’ve ever experienced. The hospitality was exceptional—every staff member, from security to the reception and restaurant teams, greeted us with a smile and went out of their way to make us feel completely at home. Our 4-night stay was wonderful, and the hotel’s peaceful location in a quieter part of Ooty made it perfect for a relaxing getaway. There are so many people to thank, but I’d like to mention a few whose names I managed to note down: Chef Rajesh, Raja, and Monica for their warm care and for celebrating our anniversary with us; Sree and the entire team at The Pavilion restaurant; and Nandeesh, who kindly arranged idiyappam for my daughter when she was craving it. Since idiyappam is a Kerala dish, it’s not easily available in Tamil Nadu, making his effort even more special."