Holiday Homes in Coastal North Carolina

"Great staff"

"The room was nice overall, with a clean interior and a very nice view. However, the shower pressure was poor, and the shower head was loose and leaking where it connected inside the wall. It also would not adjust properly through all of the available settings. The room also had enough space for a small two-person table, which would have been a nice addition for eating meals or having coffee in the morning. In addition, the railing on the outside balcony could use a fresh coat of paint. The front desk staff was very friendly and helpful overall, with the exception of one male employee working the night shift during our stay. We were trying to locate a luggage cart, and although there were supposed to be two assigned to our building, we could not find either of them. When I called the front desk to ask about it, the employee told us that our building did not have any luggage carts available, which was frustrating and not very helpful. The housekeeping staff worked hard and were polite, but there appeared to be a language barrier at times. When we asked for clean towels, there was difficulty understanding the request, which made communication challenging. Other than those issues, the room was clean and the view was excellent."

"Walt is a creeper that cares more about trying to Big Dawg the guests so he can attempt to impress his co-workers that are by in large 50 years younger than him, than he does being hospitable. He’s totally lost the plot and believes he’s the main character. We’re all there to bolster his ego. People that talk about Southern Hospitality, have clearly not traveled very much because in all my travels have not experienced worse hospitality anywhere in the world. It’s sad because it’s a decent place in a good location and if it were properly managed the place would do a killing, instead you have a total buffoon managing it that’s got everyone wound so tight that they are screaming at you from across the lobby over other guests for some minor perceived infraction or threatening to call the police on you for trying to retrieve a Amazon package from the front desk. Seriously stay away, you’ve been warned. Walt, semantics would be calling you anything other than totally inept and bald. "

"My one-night stay was fabulous! The staff was very friendly, the room was clean and parking quite convenient."

"The room was clean, the staff was friendly and helpful, and the location is very convenient. The offer a good variety of breakfast options and it was constantly refilled."

"The hotel was clean, room was quite comfortable. A continental breakfast was included but the food did not taste good at all. I don't think they used real eggs - they tasted fake (watery) and tasteless. The coffee was also awful. They did have fresh apples, muffins, OJ, instant oatmeal and DIY waffles. Convenient location and parking was good unless you were arriving late at night, which, in that case, be prepared to park in another property's lot and walk a distance to the hotel entrance. There are plenty of restaurants and coffee shops in driving distance of this hotel. All in all, a decent stay."

"Our first visit to the Outer Banks was enhanced by our accommodations at Shutters on the Banks. The room was very clean, the staff was respectful, and the amenities very convenient and helpful. We will definitely return to SOTB on our next trip to the OB!"

"Excellent location!! The property is a bit dated, but overall a good stay. "

"It was our first ever stay in a Spark hotel. Nice and roomy. Floor was dirty ( no carpet in room) Receptionist- Ash"