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"A grand but tired hotel but adequate for price point. Mattresses too soft and uncomfortable and rooms overheated. Decent breakfast for price. An excellent location though….easy walking distance to the station and Cardiff amenities. "

"Fridge wasn't actually cold, jammed outer window that wouldn't close so there was consistent traffic noise from being next to major road. The fan/heater unit system is ancient, full of lint / dust and very ineffective -- particularly the heater setting (not very warm and would turn off after a couple of minutes). General cleanliness not great -- hairs etc in the bathroom, dirty carpet. There was also the most annoying buzz coming from various electronics in the room and the plug system to turn off wasn't accessible. No view, literally just multiple major roads. Bedding average, mattress not comfortable (hard). TV had option to connect own device, however this did not work no matter what I did. Extractor fan in the bathroom very weak and ineffective, annoying as the only available mirror with ample light is in the bathroom -- there is a long mirror in the bedroom but too dark to use. Small, rough and thin towels -- many of which were stained."

"Excellent room. Breakfast buffet needs some upgrade. "

"Friendly staff, clean rooms, nice brekkie"

"Excellent location. Comfortable bed. Great shower and soaker bathtub. Sound proofing in the room is excellent — so quiet in the room! Only negative- for our unit the window is in close proximity to the building next door and the view was nonexistent-so we kept the drapes closed — but we didn’t spend much time in the room anyway. The pool is lovely and the heated stone chairs are nice relaxation. Only thing missing is a hot tub. We parked at Cheltham car park for 14£ a night- 9 min flat walk to the hotel. Great value and would stay again if I return. "

"N/a"

"Room was good. Nice and clean. But no air conditioning. The room was far far to hot "

"Fantastic staff! They were friendly, smiling and attentive. "

"Short 12 Minute walk from Temple Meads. Good sized bedrooms, comfy mattress, quality bed linen and towels."