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"You can leave your luggages in the lounge before check-in and after checkout. We stayed in a Classic Double Room, which was the most affordable one. The listing should be clear on NOT-en-suite in this room as the pictures looking like en-suite. The entire room was also different from the pictures. It was a bit tight and small but fair enough for the price. The front door keypad was not user-friendly, which made the checkin experience worse. However, the staff was kind on the phone. Overall I didn’t feel “excellent” as expected from the reviews but if you look for affordable and clean rooms, I’d recommend here."

"Beautiful stay here for 3 nights stayed in a 2 bed apartment/ home from home enjoyed using the swimming pool and jacuzzi although could stay open a little later than 8pm especially if you are travelling , would definitely come back again… had a great price and enjoyed every minute thank you to the team for making our stay memorable "

"Disappointing stay, especially as I have stayed here twice before and previously been very satisfied. There was no hot water or heating, making the room very uncomfortable. I was told on arrival that food orders would stop at 18:00, but not that the menu would be extremely limited with no vegetarian options. Despite being advised the hotel would close at 23:00, the bar was shut and the hotel effectively closed by around 20:30. Breakfast was equally poor, with no staff present, very limited, low-quality food, and again very few vegetarian options. Overall, the lack of basic amenities, poor service, and substandard food made this a very disappointing stay."

"Excellent staff, friendly, helpful, knowledgeable and efficient-particularly the reception staff. We were very fortunate to be given an upgrade-very exciting! This meant a canal view room which was lovely, much quieter than the front of the building. The hotel appears to be undergoing a programme of refurbishment and the dining room is much improved. Unfortunately the same could not be said of the breakfast. It was disappointing that there was only sliced bread available. The slices of cheese were hard and curled and looked most unappetising. The hotel is set in lovely surroundings and the walk along the canal into Skipton is a pretty one, where we saw jumping lambs, ducks, geese, swans and an otter. We always enjoy our stays here."

"From the outside the Lakeland doesn’t look very inviting, net curtains looking drab and the white building aging. The staff were lovely and very helpful, got into the room and every step I took, there was some almighty creaking from the floor boards. Had a decent night sleep though! Breakfast was a little disappointing l, there was mouldy bread left out. I ordered a fry up which looked amazing when it came out, the only issue was the size, it would’ve been perfect for a child not for a 6 foot bloke"

"A brief stay but all was good "

"Super stay with room for dog and food at night very good would recommend booking your table early as was busy on the night we stayed "

"Well run and very tidy+ comfortable"

"The room was very clean and tidy, food was excellent and the staff couldn't have been more helpful. I would recommend Herriots for anyone stating in Skipton - and Skipton itself for a short break. For anyone taking a single room, try for no 20. I had coffee with the balcony doors open and overlooking the canal. Just great..."