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"Nice and clean, very spacious room with kitchen and washing machine, Living room and Office room, perfect scenario for business trip. There is shopping center in the tower and a lot of restaurants and cafes outside. Many Malls and attractions nearby walking distance. Staff are amazing and friendly. Loved the experience. "

"The front desk staff are excellent. Check-in is always super easy and friendly. The washrooms in the suites could use some love. Newer towels and better shower amenities kits (higher end shampoo, conditioner and shower gels) should be included for the cost of the room. There is also no soap dish by the wash basin so you end up leaving the soap bar in the sink to avoid a mess. The floor in the breakfast room needs a good wash, it’s very sticky. The hotel is very conveniently located in the airport. Great for a 1 night stay. "

"Beautiful resort hotel perfect for a transit day in Jakarta. Complimentary airport pick-up and drop-off was perfect for a hassle free stay. Staff are super welcoming, restaurant served great food. Onsite café bakery, convenience store, spa, gym and pool made for a great experience. The room, modern, spacious and clean."

"The shuttle is such a brilliant add on to anyone looking for the ultimate transit experience. "

"The Kempinski Jakarta is a great place to stay. The staff are very professional and make you feel welcome. The facilities are excellent and the breakfast superb. It's very well located with direct access to the Grand Indonesia Mall. It's close the the MRT and to a Transjakarta bus route."

"Was great after long flight. Recommend!"

"Staff is rude. Beds were dirty with crumbs "

"Very wonderful stay. Ms Angel was absolutely amazing as she helped us with our check-in and was very attentive to my mum’s needs who was in a wheelchair that stay. The hotel is luxurious and very comfortable to stay in. "

"thank you for the your services and felt very safe."