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"The linens and towels were clean, however the carpet and sofa were dirty. Heavy dust on night stand, light bulb burned out and thermostat on wall was non functional. "

"Very comfortable beds. Powerful water pressure in shower. Hot water great. Staff extremely nice."

"Breakfast not so good. I did not appreciate the dog I had to navigate around at breakfast! Dog just running loose and kitchen help picked the dog up then went to serving food….dogs at check in , just not my favorite. "

"Smelled like 50 year old smoke"

"The front desk staff, both when I was checking in and checking out, were both very friendly and helpful. The only negative comment I have is taking a shower in the morning. I messed with the hot and cold for at least 15 minutes trying to get the water just warm, not scalding hot or freezing cold. It never did get warm so my shower was one of the worst ones I've ever taken. On top of the water temperature issue, when I was finishing my quick shower, I looked out from the curtain and saw that my slippers were really wet. I found where the problem was - the shower head that was attached to the pipe coming out of the wall had a serious'y strong stream of water going right out the side of the shower at the top of the curtain which caused a large flooded area of the bathroom floor. I used extra towels to lay on top of the water to sop it up and so that I wouldn't slip. I shared this info with the front desk person as I was checking out and she apologized saying that she'd speak with her manager so that I would get a voucher through the mail for a free night's stay at any Drury due to this serious problem. That was a very generous gesture. I just hope that I do get that voucher. Otherwise, I won't be booking at a Drury in the future."

"Room way clean ish. Stains all over carpet. Had a mildew smell. Toilet was broken. Holes in walls and peeling paint. When I asked for towels they told me they were out. Ac unit was falling apart. Only positive was they let pets be there and there was decent water pressure."

"Lobby, elevator, and hallway had a terrible smell."

"Ony two of us, and we never had enough linens. when we asked at the desk, they were either out or in the laundry. Many times the excuse was "we're fully booked". There should be enough linens for those situations. the seat on our toilet was dirty when we checked in. One morning there was very little for breakfast... but someone had "gone to the store" to get more food. No tissue in the room upon arrival. Not sure whether to cite the onsite staff or the management/owners for these issues."

"Elevators would randomly stop working. No operable restroom for quest of 1st floor. A/C / Heat did not work. Toilet kept backing up. The carpet in the room stunk. The staff was overwhelmed. Too many negatives to list."