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"No communication, they never answered my inquiries, if they had would have canceled in time for a refund. I was not aware that this hotel is not the Express at the TFU airport."

"six senses was an amazing experience for us! at check in, we were informed that we could be upgraded to a room with in room onsen, and the staff also arranged for us to stay with our friends in the same courtyard although we had separate bookings. the room and facilities overall were superb! onsen was so comfortable in the winter, and the room was very spacious. we had an issue with the heating and the staff were very on the ball- bringing us a portable heater while they tried to fix the issue, and also offered to change rooms for us. throughout the stay, and even afterwards - guest relations manager Frank was a huge help! he responded very quickly on wechat for our queries, giving us recommendations for food and amenities nearby. he also came down to help us with our wifi issues! location wise - six senses is close to all the attractions like panda valley and qing cheng mountain. was an excellent stay - 100% recommend! "

"Wonderful staff, clean lovely rooms. "

"The room was spotless. The breakfast was amazing. They even packed a to-go breakfast for me. Great service. Whenever I am in Chengdu, I will definitely stay here again."

"The stay is great, I would like to compliment a guy at the counter, I forget to ask his name, he the one who check in for me on the first day of my stay when I arrived in the hotel lobby, he is a helpful guy. Thanks for providing us a comfort service for choosing this hotel."

"Booked this hotel, as it is the sponsor hotel for the Chengdu Mengniu Marathon 2025. Upon arrival, the staff and the welcome gift warm up my heart. Hotel within walking distance to the mass rapid station and the staff recommend a few places to eat. The room is pleasantly nice and comfortable."

"Just did not meet expectations The online Adds give a false impression otherwise all good"