Lake

Reviews of Manhattan Hotel & Restaurant

4 out of 5
Manhattan Hotel & Restaurant
Str.Ciuflea 1, Chisinau

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 39 reviews" "
Rating 8 - Good. 17 out of 39 reviews" "
Rating 6 - Okay. 10 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Richard

Stayed 2 nights in Jul 2023
Response from Администрация on 3 Sept 2023
Будем рады Вашему повторному приезду.

6/10 Okay

Chad Evans

Business traveller
Room had ants that were not dispatched, the bed was a sea of lumpiness and completely uncomfortable, one lamp never functioned
Stayed 10 nights in Apr 2023
Response from Кind regards, Administration on 20 May 2023
The lamp is included in the socket, regarding other observations, you should have communicated to us.

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless, fantastic staff and great location
Can't fault the place - great location and a short walk to many pubs and cafes. Staff were top-notch and really couldn't have done enough for us. Always had a big smile on their faces (especially Mariana!). Hotel itself is kept spotlessly clean. I'll definitely stay here again when back in Chisinau :)
Stayed 4 nights in Nov 2021
Response from JarcutchiiZinaida, CEO on 23 Nov 2021
Dear Guest, Thank you for taking the time to review our hotel. We were delighted to read your positive comments. We look forward to welcome you back to the “Manhattan Hotel & Restaurant”4*,whenever your travels will bring you back to Chisinau.

6/10 Okay

Chris

Stayed 2 nights in Nov 2021

10/10 Excellent

ez el din

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Zinaida on 7 Sept 2021
Dear Guest, Thank you for your appreciation. We look forward to seeing you again

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Chisinau!
Hotel was clean and very quiet. Bed was comfortable. Breakfast was hearty and plentiful. But the swimming pool was closed. And access to the fitness area and hammam was not available. The hotel is on a busy street and about a 30-minute walk to the city center. Chisinau seemed safe and I walked the streets at all hours. Restaurants and bars and museums and churches all over. Parks too.
Stayed 1 night in Jul 2019
Response from Kind regards,Corina Jarcutchii, Executive Director on 9 July 2019
Dear Guest, thank you for your review ! You're welcome again !

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stephenmorgan395@gmail.com
Stayed 1 night in May 2018
Response from Zinaida Jarcutchii,CEO on 6 June 2018
Dear Guest, Thank you for your recent stay at "Manhattan Hotel & Restaurant"4* and for your review. Waiting for yor next arrive.

2/10 Terrible

Gareth

Disliked: Staff & service, property conditions & facilities
a poor hotel
The hotel was very poor. I have been using hotels .com for years all around the world,and this is by far the worst hotel i have stayed in. It was a good way out of the city center. The breakfast was that bad it was not worth going down for.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Good weekend getaway
At first the hotel seemed friendly if not a little quiet. However when I came to pay they wouldn't let me use a card, I obvisouly didn't carry that kind of cash and it was a hassle to checkout.
Response from Manhattan on 15 Aug 2015
Dear Guest, Firstly, please accept my sincerest thanks for taking the time to write such a review and please be assured that we will do our very best the next time to esceed your expectations. Best regards, Corina Jarcutchii Executive Director

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Plain but functional
Chisinau in general is unremarkable and this hotel is representative of that. It is somewhat out of the city centre but only an easy 20 minute walk away. The rooms are a bit plain but comfortable enough and the wifi is particularly strong and fast. Breakfast selection is varied, despite being small and staff all around are pleasant and willing to help.
Response from Manhattan on 15 Apr 2015
Dear Guest, We appreciate your review. We are happy that your stay was pleasant in our Manhattan Hotel. Our stuff will be happy to see you again! Best regards, Manhattan Administration

8/10 Good

Familie, 인천 서구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable, Central
Hotel located close to shopping centers and restaurants in Chisinau. Large shopping center, "Malldova" is a short walk. No issues with getting taxis, staff is friendly and helpful. Tour planning and booking is available. Not much for english language television channels. Rooms are large, clean, and efficient though not quite luxurious. A fun Americana theme in the hotel including a large poster of "The King", Mr. Elvis Presley. Morning breakfast buffet was outstanding. Some good local Moldovan wines in the restaurant/ bar. Hotel manager was extremely friendly, multumesc! Comfortable hotel for exploring Chisinau and as a base for day trips in Moldova. I recommend the hotel for the area as it a good value.
Response from Manhattan on 17 Jan 2015
Dear Guest, Thank for taking the time to share your review. We appreciate your comments regarding our conference room ,rooms and our location. We certainly look forward to welcoming you back in the very near future! Best regards, Manhattan Team and Jarcutchii Family

8/10 Good

Verified traveller

Liked: Staff & service
Friendly and very helpful Staff. Lack of parking space. Limited hotel amenities, hard in touch towels. Small TV units. Rather Basic hotel.
Response from Manhattan on 20 Sept 2014
Dear Guest, Thanks for your review. Looking forward to your return visit!

10/10 Excellent

Donna, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
We arrived late by train and the staff kept the kitchen open late for us to provide us with dinner. The rooms were functional, comfortable and clean. There were a great selection of activities provided by travel company based at the hotel. We would definitely return.
Response from Manhattan on 17 Jan 2015
Dear Guest, Thank you for taking the time to share your past experience at Manhattan Hotel & Restaurant ! Looking forward to your return visit!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DK 's travels
The hotel staff was extremely helpful especially with the language problem. The hotel was clean and comfortable. The food was good, we eat all our meals there. The tour arrangements were fantastic, we took a day trip to Transnistria.
Response from Manhattan on 17 Jan 2015
Dear Guest, Thank you for taking the time to share your past experience at Manhattan Hotel & Restaurant ! Looking forward to your return visit!

6/10 Okay

ART, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate
The Manhattan Hotel was more than adequate for the price, but not at all outstanding in any way. The service was good, the breakfast adequate and included, and the room of a good size. The television was a flat screen, but absolutely the smallest I have ever seen and quite a distance from the bed! The view from the rooms was really poor from the back of the hotel and the rooms quite dark. The lighting in the rooms was fair, somewhat dark, especially in the evenings. The rooms on the front side of the hotel were better, but they are located quite near and facing a noisy highwway. The bathroom was the real problem. No light whatsoever over the sink and mirror, a faucet that sprayed water all over anyone using it if not expremely careful when turning it on, and only a "hand held" shower device that was unusable as a fixed point shower head. However - on a more positive note, the bathroom was large with a tub included. I would recommend this hotel for a night or two, but if staying longer suggest one try to get a nice renovated apartment closer to the center of town and in walking distance of all the resturants, etc.
Response from Manhattan on 17 Jan 2015
Dear Guest, Thank you for taking the time to share your past experience at Manhattan Hotel & Restaurant! We are delighted to read your comments about our beautiful rooms, our tasteful food and we are extremely thankful to read that our staff was wonderful. Thank you again for posting your review! Looking forward to your return visit!

8/10 Good

Rudra kumar, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good option
Though the hotel staff were very friendly, though i got everything that i requested from them, the main issue was there is no silence. The room that they alloted to me was on ground floor room no. 1 and i can hear every single noice - people walking, talking, laughing, etc. They did not changed my room, despite my serious effort to make her understand that i am tired and i need to sleep. So, despite everybody in the hotel was good and helpful, i could not recommend it as i lost whole night sleep and my entire booking amount was jus a waste
Response from Manhattan on 20 Sept 2014
Dear Guest, Thank you for your review! Looking forward to your return visit!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks a lot
The hotel stuff was very helpful . Thanks
Stayed 2 nights in Dec 2021
Response from Eugen Jarcutchii,General Manager on 28 Dec 2021
Dear Guest, thank you for your review !!! Hopw a see you again !

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overordnet fint hotel
Fint hotel tæt på centrum, hvor der er god service.
Stayed 4 nights in Oct 2021
Response from Eugen Jarcutchii,General Manager on 12 Oct 2021
Dear Guests, Thank you for your review ! Hope to see you again !

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Reservation department on 24 Sept 2019
Thank you for your review!

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Chambre extrêmement bruyante donnant sur une rue hyper bruyante. Rideau qui cachent peu la lumière. Longue attente pour avoir le petit déjeuner
Stayed 2 nights in Jul 2019
Response from JarcutchiiZinaida, CEO on 9 July 2022
Nous attendons votre retour, vous choisirez vous-même la chambre

8/10 Good

Gian Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel
Hotel pulito e personale educato
Stayed 3 nights in Oct 2018
Response from Corina Jarcutchii, Executive General Manager on 12 Oct 2018
CARO OSPITE, TI DICHIARANO PER UNA BUONA RECENSIONE

8/10 Good

Mikael

Liked: Staff & service, room comfort
Standardhotell med förstklassig service
Rummet var helt ok enligt östeuropeisk standard. Sängarna var sköna och renligheten som man kan förvänta sig. Frukostbuffén var mindre bra, litet utbud och fylldes endast på vid behov. Servicen var förstklassig och de trevliga tjejerna i receptionen hjälpte oss med allt vi bad om. Extra bra var den proaktiva servicen som att erbjuda sig att leverera minkvarglömda jacka till biluthyraren när vi checkat ut eller att kontakta oss när de hörde att vi sökt dem. De var också duktiga på engelska. Helt klart prisvärt mellanklasshotell.
Stayed 4 nights in Aug 2018
Response from Corina Jarcutchii, Executive General Manager on 10 Oct 2018
Many Thanks for your review ! Waiting for your next arrive !

8/10 Good

Judit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kedves személyzet
Kedves, segítőkész személyzet, finom és bőséges reggeli. Emiatt nagyon sajnáltam, hogy a repülőgép korai indulása miatt nem tudtam reggelizni, és " úti csomagot" sem adtak a reggeli helyett.
Stayed 2 nights in Jun 2017
Response from Manhattan on 29 June 2017
Dear Guest, Thank you for the excellent review ! We will be glad to see you again! Instead of a missed breakfast, we will serve you dinner. Кind regards, Eugen Jarcutchii General Manager

10/10 Excellent

Judit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Кind regards, Eugen Jarcutchii General Manager on 9 July 2022
Dear Guest, Thank you for the excellent review ! We will be glad to see you again! I.

8/10 Good

Judit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kedves, segítőkész személyzet
Kedves, segítőkész személyzet
Response from General Manager on 28 Jan 2017
Köszönöm a csodálatos beszámolót. Mi lesz boldog, hogy újra látlak. Üdvözlettel, Zinaida Jarcutchii CЕО

8/10 Good

Sara, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities
Ok men for dyrt
Hotellet virker ret nyt og godt vedligeholdt. Vi troede der var et ekstra badeværelse med men det var der ikke i virkeligheden. Der var A/C hvilket var heldigt pga varmen (32 grader i juni). Et lille tv i hvert værelse. Sengen var en skuffelse. Den manglede topmadras så man sover på en hård boksmadras. Rart med to værelser. Personalet var super venlige og ok gode til engelsk. Det var også nemt at finde god billig mad rundt omkring. Morgenmaden der ingår er ok men ikke fantastisk. Lidt lun kaffe, vand, kager, frugt og æg. Hotellet var for dyrt for standarden.
Response from General Manager on 28 Jan 2017
58/5000 Kære Gæst, glad for at se dig igen. Med venlig hilsen, Zinaida Jarcutchii CEO

6/10 Okay

Arne

Liked: Cleanliness, staff & service
Response from Manhattan on 17 Oct 2015
Dear Guest, Ser fram emot att se dig igen i Manhattan Hotel ! Vänliga hälsningar, Corina Jarcutchii Executive Director

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, good value for money, would book again
Booked 2 rooms for 2 night last minute at a reasonable price. Overall very good experience, friendly and competent staff, rooms were medium size but airy and modern with comfortable beds. Walking distance to downtown locations and with a number of cafes, restaurants and shops nearby. 15 to 20 min to the airport. I didn't try the restaurant, buffet breakfast was ok and reasonably diverse. Free WiFi was available and stable. Only small niggles are (a) noisy main road if you have a room facing the front (mine was and I stil slept with windows open, though); (b) Slightly shoddy exterior, so not the best impression when first arriving, but in good nick inside; (c) safe deposit box in the room was minute (but a bigger one seems available at reception if you want to entrust them with your stuff).
Response from Manhattan on 15 Aug 2015
Dear Guest, Please accept my sincerest thanks for taking the time to write such a pleasant review. Once again Thank You for your kind comments and please be assured that we will do our very best the next time to esceed your expectations. Best regards, Corina Jarcutchii Executive Director

10/10 Excellent

André, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
This hotel was great. The area and service was good. Me and My girl recommend this hotel its near to the most things in the city ./Andre
Response from Manhattan on 15 Aug 2015
Dear Guest , Thank you for your review , we are looking forward to see you in our hotel again. Kind Regards, Corina Jarcutchii Executive Director

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manhattan on 15 Aug 2015
Thanks!

6/10 Okay

Verified traveller

Okej.
Helt okey hotell. Tyvärr fungerade inte kortbetalningen när vi skulle betala vilket ställde till en del merarbete och uttag av kontanter.
Response from Manhattan on 30 Mar 2015
Dear Sir! Thank you for staying at Manhattan Hotel & Restaurant! We will be happy to see you back! Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes, komfortables Hotel in guter Gegend.
Sehr zuvorkommendes und freundlichen Personal. Guter Service. Die Rezeption ist 24h besetzt. Würde dieses Hotel jederzeit wieder besuchen.
Response from Manhattan Hotel & Restaurant Administration on 30 Mar 2015
Dear Guest! We are very happy for your review! We will be happy to see you back as a guest in our Manhattan Hotel & Restaurant! Best regards. Manhattan Hotel & Restaurant Administration

6/10 Okay

Verified traveller

中心部から少し離れています
ホテル自体は、普通です。部屋が広くベランダがあり快適でした。中心部から少し離れているのと、雰囲気が暗いのが欠点ですが、タクシーを使えば問題ありません。キシナウはタクシーが安いですから。
Response from Manhattan on 15 Apr 2015
Dear Guest, We appreciate your review. We are happy that your stay was pleasant in our Manhattan Hotel. Our stuff will be happy to see you again! Best regards, Manhattan Administration

4/10 Poor

Tom Nilsson, Sweden

Disliked: Room comfort
Ingen höjdare
Frukosten ingen höjdare. Från mitt rum steg jag rakt ut i receptionen. Standarden motsvarar ett tre-stjärnigt hotell i sydeuropa.
Response from Manhattan on 20 Sept 2014
Dear Guest, Du är välkommen att komma tillbaka, jag ska ändra dig!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Il meglio a Chisinau
L'hotel non è nulla di speciale ma avendo provato altre strutture a Chisinau confermo che questo è sicuramente il migliore in città.
Response from Manhattan on 17 Jan 2015
Gentile Cliente, Siamo molto felici che abbiate gradito il soggiorno presso il nostro hotel! Saremo più che lieti di avervi come nostri ospiti la prossima volta che si visita Chisinau!

8/10 Good

Эдуард, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
хорошее расположение в центре города
Современный, хорошо отремонтированный и оборудованный отель. Самый центр города, в шаговой 5-минутной доступности все что нужно: кафе, магазины. Номер оборудован в том числе письменным столом и креслом. Телевизор очень маленького размера около 15-17 дюймов, висит далеко на стене. Завтрак шведский стол, обычный, но и голодным не останешься.
Response from Manhattan on 20 Sept 2014
Многоуважаемый Гость, Мы Вам глубоко признательны за Вашу оценку.Мы будем рады видеть Вас вновь! С уважением, Администрация

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manhattan on 20 Sept 2014
Dear Guest, Tack för din röst.

8/10 Good

Verified traveller

Liked: Staff & service
bra service
fin hotel i chisinau.men en kveld var det brøllop i resepsjonen/restaurant og det medførte en del støy...men alltid hjelpsom og trivelige medarbeider.anbefalles,men tar med øreplugger i tilfelle det er en moldavisk bryllup ;)
Response from Manhattan on 15 Apr 2015
Dear Guest, We appreciate your review. We are happy that your stay was pleasant in our Manhattan Hotel. Our stuff will be happy to see you again! Best regards, Manhattan Administration