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"I tried 3 different emails & on hold for 15 minutes to try to book parking before arriving and did not get a response. I phoned again on the morning we were due to arrive & was finally able to book parking. It is valet parking as the hotel is in the city centre, £48 a night but we thought the best option. The hotel itself was beautiful. Our room was well equipped with tea, coffee machine, air-con & fridge. I requested a room with bath which was honoured. The bed was a good size although it felt a little like a water bed if the other person moved! Pillows were big & comfortable. Lovely decor. We had drinks in the Morse Bar & were served by a lovely gentleman in a suit whose name we didn’t get but he was great. There is limited seating in the bar but there is another bar in the restaurant with bar stools at the bar. I had a massage in the spa which was much appreciated and well done. We were greeted warmly by all staff that we encountered. Apart from the email/parking issue we would recommend. "

"The Crown Plaza lies on the river Avon in the heart of Stratford upon Avon. Clean, pleasant and the pool, gym and spa made it extra indulgent. Within a 5 minute walk of all the bars restaurants and shops who needs the car. Shakespheres theatre is less than a 19 minute walk as is his house. We had a very special couple of days in a beautiful part of the country. "

"I honestly did not expect a very secluded green area so close to my home. It is perfect for a peaceful retreat and a tranquil night."

"Wonderful staffs. Wonderful facility. "

"Excellent Reception Staff"

"Stayed with a group of friends. We all loved it - spacious, clean, warm and in a peaceful location. The fully kitted kitchen was a lovely touch. The grounds were clean and well maintained. We’d stay here again. "

"The surface"

"Stayed for 2 nights BB and couldn’t fault it, front desk were pleasant and alway helpful, along with the staff in the restaurant. Bed was massive, and comfortable. Everything you needed was in your room. This hotel is close to the park & ride, so very handy for getting in and out of Oxford, and last bus runs till after 11pm. "

"Lovely 4 night stay at the Leonardo Royal. The room was spacious and bed really confortable. The room also had with a good selection of teas and coffees wuth flavoured water and snacks freely available in reception. "