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"The staff was helpful and well-mannered. The room was clean and nicely set up for arrival. We didn't use the amenities; the only problem was that the tap in the hand wash was too stiff for use. Overall, it was a good experience."

"Excellent Service "

"The hotel was lovely but when we arrived we were told there was a party going on in the conference room that would be loud and going on till midnight. We were taken to our room and the noise was ridiculous so they kindly moved us to another room. Unfortunately this room was no better so what was supposed to be a relaxing stay meant we didn’t get to sleep till midnight. Would have been nice to know beforehand so we could have stayed elsewhere! "

"Stayed at the Qeens previously. The room we had was good. Nice and clean but a noisy bar on opposite side of road so not great Thought breakfast was expensive at £20pp "

"The air conditioning was good but the rooms are too small "

"lovely rooms, friendly staff and great location "

"We were pretty disappointed as we were expecting a bit more of an experience from this stay, and the price that we paid. Having thought we had booked a “Cell” room, it was evident we hadn’t and were told we needed to specifically select that on booking, though this wasn't clear at all on booking. Having paid quite a high price, the room was a glorified premier Inn room. We were on a stay with friends who had booked as cell room, having paid quite a bit more than us, who had some real issues with cleanliness in their room. While this wasnt our experience, there was a lack of amenities. Described in the room we had booked were coffee/tea maker aswell as a kettle, however we did only have a kettle. We paid over £250 just for a pretty standard room, no breakfast included - this was an extra cost, as well as parking also being charged extra as only valet parking was offered. We paid £35 for parking, & although being told we would have unlimited access to the car, this was parked out of sight. When my partner requested access to his car to retrieve something, her was told he would have to wait for someone to get it, and that he wouldnt be able to go with them to get it. They proceeded to ask where abouts to find the item, however my partner felt very uncomfortable with the idea of having to explain where said item was. Although an interesting hotel, we feel the stay really was not worth what we paid. We did express this on checkout, but staff didnt take much notice. "

"Relaxing spa day & stay! Clean, comfy and superb breakfast. "

"Poor breakfast selection and small portions Overbearing staff"