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Reviews of Staybridge Suites, Lincolnshire, an IHG Hotel

3 out of 5
Staybridge Suites, Lincolnshire, an IHG Hotel
100 Barclay Blvd, Lincolnshire, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 922 reviews" "
Rating 8 - Good. 219 out of 922 reviews" "
Rating 6 - Okay. 71 out of 922 reviews" "
Rating 4 - Poor. 33 out of 922 reviews" "
Rating 2 - Terrible. 32 out of 922 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Talha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with our dog and the unit was nice. It had all the kitchen tools including pots, pans, toaster, coffee machine, dishwasher, utensils etc. The TV had all major channels including sports and hbo. The bed was a bit small for us. I think it was a double bed and it's pretty close to the bathroom which makes it hard to isolate from the noises. The breakfast was nice. It had options in a buffet-like setting. The staff was also nice. There are also nearby restaurants (fast food, mexican, asian options available) if you need to dine in or for take out.
Stayed 2 nights in May 2024
Response from Staybridge Suites Team on 23 May 2024
Dear TalhaThank you kindly for your nice feedback. We are so happy to hear that you enjoyed your stay with us and liked the breakfast buffet. Looking forward to seeing you again.

10/10 Excellent

Abigail, Cudahy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a little bit of a maze getting to my room, but other than that, it was a very quiet, clean, & comfortable hotel & room. The temperature in the room was super cold, & I couldn’t adjust it. I’d say that was the one downfall. Otherwise, I enjoyed my stay.
Stayed 2 nights in May 2024
Response from Staybridge Suites Team on 22 May 2024
Dear AbigailThank you for your feedback. We are happy to hear that you enjoyed your stay with us and liked quiet and comfortable room. Looking forward to seeing you again.

10/10 Excellent

Timothy, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, roomy and inexpensive.
Stayed 1 night in May 2024
Response from Staybridge Suites Team on 22 May 2024
Dear TimothyThank you for your feedback. We are happy to hear that you enjoyed your stay with us and liked our clean rooms. Looking forward to seeing you again.

10/10 Excellent

jacqueline

Stayed 3 nights in May 2024
Response from Staybridge Suites Team on 22 May 2024
Dear JacquelineThank you for your nice feedback. Looking forward to seeing you again.

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed and more. Breakfast was great too!
Stayed 1 night in May 2024
Response from Staybridge Suites Team on 22 May 2024
Dear AnaThank you for your nice feedback. Looking forward to seeing you again.

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good value hotel, the staff is very friendly and willing to help. Breakfast is included and is beyond the standard continental you get in any other hotels
Stayed 4 nights in May 2024
Response from Staybridge Suites Team on 22 May 2024
Dear MelissaThank you kindly for your feedback. We are happy to hear that you liked our breakfast and enjoyed the stay. Looking forward to seeing you again.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Staybridge Suites Team on 22 May 2024
Dear KevinThank you for your nice feedback. Looking forward to seeing you again.

8/10 Good

Carly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Apr 2024
Response from Staybridge Suites Team on 22 May 2024
Dear CarlyThank you for your nice feedback. Looking forward to seeing you again.

10/10 Excellent

Brianna M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the 2 bedroom suite and everything was great!! The night was staff friendly. The kids loved the pool. The breakfast was good.
Stayed 2 nights in Apr 2024
Response from Staybridge Suites Team on 22 May 2024
Dear Brianna MThank you for your feedback. We are happy to hear that you enjoyed your stay with us and liked the pool and breakfast. Looking forward to seeing you again.

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience.
Stayed 1 night in Apr 2024
Response from Staybridge Suites Team on 22 May 2024
Dear JuanThank you for your nice feedback. Looking forward to seeing you again.

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the staff were so friendly! Will stay again!!
Stayed 1 night in Apr 2024
Response from Staybridge Suites Team on 22 May 2024
Dear SamanthaThank you for your nice feedback. We are happy to hear that you enjoyed your stay and liked breakfast. Looking forward to seeing you again.

10/10 Excellent

Alice A, Quincy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent say at this property. My children and I felt very comfortable. The breakfasts were hot and well stocked. The hotel itself was very clean and extremely comfortable. My children loved the pool. The hotel staff was very friendly and accommodating. The only things that I noticed were a loose faucet which did not affect our stay and I was thanked by staff for bringing that to their attention. I appreciated their attention to the needs of the property.
Stayed 3 nights in Mar 2024
Response from Staybridge Suites Team on 22 May 2024
Dear Alice AThank you for your feedback. We are happy to hear that you liked our breakfast and enjoyed your stay with us. Looking forward to seeing you again.

10/10 Excellent

Annischa

Liked: Cleanliness, staff & service, property conditions & facilities
We got to the property and the manager was pleasant and kind. She upgraded us immediately and we were so surprised and pleased when we saw the room!!! We throughly enjoyed our stay and we’ll be back to visit with the family soon!!!!
Stayed 2 nights in Mar 2024
Response from Staybridge Suites Team on 22 May 2024
Dear AnnischaThank you for your feedback. We are so happy to hear that you enjoyed your stay with us and liked big spacious room. Looking forward to seeing you again.

10/10 Excellent

Lea

Stayed 2 nights in Mar 2024
Response from Staybridge Suites Team on 22 May 2024
Dear LeaThank you for feedback. Looking forward to seeing you again.

8/10 Good

Roger, Long Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff. Very nice, comfortable rooms. Good workout room. Breakfasts ok but need more variety of hot foods.
Stayed 11 nights in Mar 2024

10/10 Excellent

SHAWNIECE, Flint

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and the breakfast was amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I got the 2 bedroom suite, and it was so nice. So much space and just really made my little family feel so at home. Breakfast was great too.
Stayed 3 nights in Mar 2024

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

jolanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2024
Response from Staybridge Suites Team on 22 May 2024
Dear JenniferThank you for your feedback. Looking forward seeing you back!

10/10 Excellent

VIRA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our second time in this hotel. Everything was fine.
Stayed 3 nights in Feb 2024

4/10 Poor

Bonnie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Reservation for 3. Only 2 bath towels and no bedding for pull out. Asked to get pillow and bedding for bed. Received bedding but never received the pillow. Pool was full of hair and a white film on top and very cold for being a heated pool. Breakfast was extremely cold and no way to heat up.
Stayed 1 night in Feb 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness
It was ok but not outstanding, the service wasn’t anything special.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find, quiet and the staff was very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Katarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! So clean. The laundry can be done free of charge! The pool is heated and so clean! The gym room as well. Everyone so helpful and kind. I would give them 10 stars if possible! The only thing, there was a noise from the guest above us. He would walk all day and night! So loud! We did not want to complain but the night was sleepless.
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking is the only thing that needs improvement
Stayed 4 nights in Feb 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
comfy!
Stayed 1 night in Feb 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk woman was delightful and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities, room comfort
Nice getaway location ...
It was very nice , cozy, and comfortable..
Stayed 2 nights in Jan 2024

6/10 Okay

Janice

Business traveller, Travelled with partner
Liked: Staff & service
We spent 1 night here because we are from another state and had a medical procedure the next morning. Staybridge Suites is our go-to hotel in various cities because of the kitchens. They have always up to date and clean. This one however, was not. Our room had rust on the vents (signaling some moisture issues), holes in the furniture and the refrigerator was so noisy we had to unplug it to sleep. The bifold closet door was broken also. The meats at breakfast were cold - coffee was old. Not impressed with this one.
Stayed 1 night in Jan 2024

4/10 Poor

Katrina

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The stay was gra great until the last morning. My husband found a bug in our bed. I assume because we were checking out that afternoon it wasn't a big deal. I found a Huge bit mark and bump on my back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Shermaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was overall great no problems
Stayed 1 night in Dec 2023

10/10 Excellent

Leonya

Stayed 1 night in Dec 2023

10/10 Excellent

Kiara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Very clean and amazing room. The employees was very professional and helpful. I even enjoyed the social event that was provided. I will be returning.
Stayed 1 night in Jan 2024

10/10 Excellent

SHANTEL

Stayed 1 night in Dec 2023

10/10 Excellent

Ahmad, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect everything was great, only one negative thing was the pool water was cold
Stayed 2 nights in Dec 2023

10/10 Excellent

Trounia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Herman

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I helped build this Hotel in 2001 and Very pleased at how well it still looks New. This is great area to stay. The hotel is very clean with a Very Good staff. Im glad they have a full kitchen cause the Breakfast situatoon is Very weak.We prepared part of breakfast in our room. Beautiful lounge to eat and outdoor sitting for summer. Nice beds, Good rooms, Good staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

mustapha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Umamaheswara

Stayed 1 night in Dec 2023

6/10 Okay

Seong Yeol, Novi

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

John

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service, property conditions & facilities
1 bedroom suite is hard to find
The 1 bedroom suite is 1 double bed in its own room and 1 double bed in the living room with a pull out sofa - we made it work with 2 adults and 2 teenagers. I did smell a cat smell, but I was the only 1 that could. Our room was right next to the stafff from, the laundry and all the service areas, so it was not a quiet stay (room 140). Staff was friendly and breakfast looked good
Stayed 1 night in Dec 2023

6/10 Okay

Diana

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The property was calm but, there weren't many establishments.
Stayed 1 night in Dec 2023

2/10 Terrible

Gabriela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting!
The pictures when booking look great but ones there the furniture is very worn out. Couches were disgusting. Felt extremely uncomfortable. Having my kids there was upsetting and I didn’t want them sitting or laying around in the furniture. :( the only thing the staff did to help was 1. look at another room which was worse! 2. brought blankets to put over couches. Super dissatisfying and disappointing
Stayed 1 night in Dec 2023

8/10 Good

Erena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, and when something is out of order in the room, they address it in a timely fashion. Hot breakfast and swimming pool are nice perks. The room was clean. What to improve: The stove in my room heated up very slowly; for a cup of hot water, you'd have to wait 15 min to get to the boiling point; same with cooking. Room check/control should be done prior to the customer's moving in: the sink was clogged, which was unpleasant; I had to go down to the reception and ask for it to be cleaned in the evening time. They did, however, honor my request and called for a plumber/handyman, who came in about half hour and drained the sink. I wouldn't want to wait till the next day, because you don't want to have standing water in the sink. I stayed in this hotel several times and would most likely choose it again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Alice A, Quincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch and for an excellent price. The breakfast was hot and many selections. The staff was attentive and very pleasant. The swimming pool and surrounding area were clean and good temperatures. The social area was immaculate and very accommodating
Stayed 3 nights in Dec 2023