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Reviews of Motel 6 Schiller Park, IL - Chicago O'Hare

2 out of 5
Motel 6 Schiller Park, IL - Chicago O'Hare
9408 Lawrence Avenue, I-90 at Kennedy Expwy, Exit 79-A S., Schiller Park, IL

Reviews

6.4
Rating 10 - Excellent. 270 out of 1036 reviews" "
Rating 8 - Good. 204 out of 1036 reviews" "
Rating 6 - Okay. 164 out of 1036 reviews" "
Rating 4 - Poor. 156 out of 1036 reviews" "
Rating 2 - Terrible. 242 out of 1036 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Always a delight
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Elizabeth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I only interacted with front desk and they were very nice. But the hotel itself is really run down. I was put in one of the older units and there were stains and damage everywhere. The bathroom light didnt even work and i had to complain twice to get it fixed because maintenance didn't show up. The bathroom itself didn't have any bottom wall siding trim and it made me feel very uncomfortable being in there with holes big enough for mice to get through. The walls of the units are so thin i could hear everyone near my unit. And there is constant the sound of planes as we are so near the airport so don't think you will get any sleep.
Stayed 2 nights in May 2024

4/10 Poor

Brooklyn

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Veryyy small for nearly $100 per night. No pool or hot tub or free breakfast. We didn’t even stay the night. Went to a Country Inn and Suites with a pool, hot tub, free breakfast and wonderful size room for only $40 more than motel 6. The area felt very unfriendly. So noisy, didn’t realize it was sooo close to O’hare. Early check in fee was waved if I gave them a five star review.
Stayed 1 night in May 2024

6/10 Okay

Casandra

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ishmael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Staff was very understanding and welcoming
Stayed 2 nights in May 2024

10/10 Excellent

Aleksandre

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2024

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I arrived, everything was fine when I got to the room, the lights would not turn on there was missing lightbulbs, the bathroom was dirty, the TV had a big black line down the center, when I brought it to the staffs attention, I was told that there was a 15 minute grace period for me to change rooms, if it wasn’t for me, getting upset and telling them that I just paid over $100 for my room they would’ve kept me in the same room
Stayed 1 night in May 2024

2/10 Terrible

Omar

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and smelling
Stayed 1 night in May 2024

2/10 Terrible

Erika

Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff the management is very professional, it’s like a second home away from home . I love coming here , especially with my current situation on being homeless . They make me feel like I’m a house guest .
Stayed 1 night in May 2024

6/10 Okay

manoj

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Arileny

Travelled with partner
The layout was unique but unfortunately I got a room next to a room where the customers inside were smoking marijuana. It doesn’t bother me if I just pass by but while sleeping, and someone who doesn’t smoke, couldn’t sleep much
Stayed 1 night in May 2024

2/10 Terrible

Adam

Stayed 1 night in May 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad stay
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Aleksandre

Liked: Cleanliness
Good
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 15 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Chelsea

The area was not safe
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Chelsea,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Vinay

Stayed 1 night in Apr 2024

2/10 Terrible

Carol

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 10 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Joseph

Travelled with group
Disliked: Property conditions & facilities
The property was not cleaned properly and the lights were burned to a point we weren’t able to use the washroom
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Joseph,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Khaled

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Khaled,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

10/10 Excellent

lawrence

Stayed 2 nights in Apr 2024

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 10 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

luiz, Pompano Beach

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good checkout
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Gabriel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I didn’t like,that I killed four cockroaches,and the tv kept turning on in the middle of the night, I did let the front desk know about this,but they told me if I didn’t have any source to show them,that they can’t do nothing,so I was very upset.i would like some sorts of compensation,because it was very difficult to sleep peacefully at night with my wife !!! It got to the point that had to manually disconnect the tv plug,so I could get some sorts of sleep !!!!
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Gabriel,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Ana

Liked: Staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Ana,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 Poor

jason

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll start with the good, super convenient access to bus stops to get to the train for transportation all over and fantastic people with great attitudes work there. Every thing else was awful. First and foremost, the noise from the planes overhead! Forget about sleeping. All the rooms were no smoking from what I saw but you can clearly smell old cigarettes in the room and then it will creep in from surrounding rooms through walls and cracks as well. Facility is very dated and falling apart. Desperately needed repairs. I don’t even want to get started on the stains all over the walls and surfaces, found spots of blood, water stains and unmentionables all over; I was legitimately scared to walk around shoeless. The bed appeared to be clean but I did not want to pull off the covers to check and be disappointed. I did end up getting some sort of reaction to whatever they use to clean the linens. To top it off, there was no speak or mention of room service while I was gone for the day. For the same price, I could have stayed downtown at a much much nicer hotel with better accommodations. I do regret my booking here and hope others stay away.
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Jason, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Natalie #Team6

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 3 May 2024
Hi Volodymyr,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Steven

Liked: Amenities, property conditions & facilities
It’s big
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Steven, Thank you for the 5-star rating!Natalie #Team6

4/10 Poor

Fontaine

Disliked: Staff & service, property conditions & facilities
Morning staff for extended wasn't helpful
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 1 May 2024
Hi Fontaine, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

4/10 Poor

Fontaine

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to extend a day and receptionist gave a hassle which led to early check out
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Fontaine, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

sebastian

Liked: Staff & service
Disliked: Cleanliness, amenities
Corroding infrastructure in and around the building
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Alisa, Philadelphia

Travelled with family, Travelled with partner
Disliked: Amenities
I paid around 70 dollars a night for this motel which is the cheapest one I found, i spent 4 nights there and I'm satisfied overall however the room needs better assistance, i found a lot of hair in the beds and the furniture is very old and feels like it's gonna break any time, The crouches, spiders are included with the stay. Also the room didn't have refrigerator and microwave so i had to spend a lot of money on fast food. The room was pretty clean, but i saw mold on the shower curtains. The staff was friendly. If you don't like noise from the planes don't go here, but i was fine with it, i don't mind the noise. I actually loved the location it's pretty close to everything, downtown 35 minutes without traffic, with traffic it's about an hour. I loved the hole in my bathroom door. Actually I had a pretty good stay, I've seen way worse so I'll probably stay here again.
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Alisa, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

6/10 Okay

Riri, New York

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Riri,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Eugenio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was quick, the room was just perfect and very clean.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Eugenio,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Patrick, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Patrick,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

Jaime

Stayed 2 nights in Apr 2024

6/10 Okay

Aniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 19 Apr 2024
Hi Aniya, We are glad you enjoyed your stay!Maz K.#Team6

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Very helpful people - both at front desk and maintenance person. I had a drain problem, and it was fixed almost instantly. Good wireless. No insect pests at all. But: No mini-fridge, no microwave. Maybe that's why the rooms are so inexpensive. Confrontation between police and a resident one night.
Stayed 9 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Michael, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was VERY basic (no art, no decor, not even a clock) but had a working TV and was actually very clean, with a big accessable shower. TV worked great. Bed was very comfortable and I slept like a log. Downside for the price point is you're literally RIGHT under the arrivals for a domestic runway at O'Hare and you WILL hear a 737-700 pass overhead every 5 minutes from 6 am to midnight. So that gets it 4 stars. But if you have headphones the price point can't be beat.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Zach,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 Poor

Shanise

Disliked: Amenities, property conditions & facilities
Needs to be torn down and rebuilt. No internet and they didn’t know when it would be back on. I was there for 5 days
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Shanise,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

juli

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Juli,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Staff was awesome
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Traveler, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Good

Danika

Travelled with family
Liked: Staff & service
Disliked: Amenities
The curtains were very dirty
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Jeff

Liked: Staff & service, property conditions & facilities
Staff was very accommodating and allowed me to check in early. I appreciated it very much.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Michel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I know the price is cheap. I paid $112 for a king bed room And I know asking for a lot stuff is terrible but my room had a cigarette smell. We were staying two nights and we thought the smell. We were expecting the smell will be left soon but it never ended. I can’t believe they don’t have even a small cooler for drinks or a microwave. I tried to watch the tv and it wasn’t working. I arrived and the table was dirty.There isn’t hairdryer in the room. I really had a bad experience but I think you can’t complain too much after the price right? Anyways I expected more because is the first time that I get a room in a condition like this. I definitely just had a bed and a place to sleep but I didn’t feel happy. Keep it in mind I tried to save some money but for $30 extra dollar I could have a better experience somewhere else.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Christopher

Stayed 2 nights in Mar 2024

2/10 Terrible

Stefany

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Nancy Y. on 29 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Christopher

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A-1 Staff. From Manager to Front Desk Reception. All have been very helpful. I couldn't ask for any better. Thank you again.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Christopher, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6