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Level Chicago - River North

4.0 star property
Urban living shines at Level Chicago - River North with bike rentals, an outdoor pool, and concierge services for a stylish city experience.

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Just steps from Michigan Avenue, travelers discover a modern retreat where convenience meets comfort. The seasonal pool offers refreshment after a gym workout, while high-speed WiFi keeps everyone connected. Luggage storage makes exploring the city hassle-free.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

7.6 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Located in Downtown Chicago, a neighbourhood in Chicago, Level Chicago - River North is near a metro station. The area's natural beauty can be seen at Millennium Park and Lake Michigan, while Chicago Theatre and Art Institute of Chicago are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field.
Visit our Chicago travel guideOpens in a new window
Map
369 W Grand Ave, Chicago, IL, 60654

What's nearby

  • Merchandise Mart - 5 min walk - 0.4 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Hampton Social - ‬4 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee + Bites - ‬5 min walk

About this property

Level Chicago - River North

Upscale hotel near Michigan Avenue
Close to Chicago Riverwalk and Millennium Park, Level Chicago - River North provides laundry facilities, a gym and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Bike hire, self-parking (surcharge) and a 24-hour front desk
  • Local meal delivery service, concierge services and barbecues
  • A front desk safe, smoke-free property and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All 99 individually furnished rooms feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and air conditioning.
Other amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Baths or showers and hairdryers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-lead area is available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from 01 May to 30 September

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Does Level Chicago - River North have a pool?

Yes, this property has a seasonal outdoor pool.

Is Level Chicago - River North pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Level Chicago - River North?

Self-parking is available for USD 68.30 per night.

What time is check-in at Level Chicago - River North?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Level Chicago - River North?

Checkout is at 11:00 AM.

Where is Level Chicago - River North located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Merchandise Mart and State Street. Michigan Avenue and Chicago Riverwalk are also within 1 mile (2 km). Merchandise Mart Station is 8 minutes by foot and Chicago Station (Brown Line) is 9 minutes.

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Reviews

Level Chicago - River North Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 604 out of 821 reviews
Rating 8 - Good. 110 out of 821 reviews
Rating 6 - Okay. 54 out of 821 reviews
Rating 4 - Poor. 27 out of 821 reviews
Rating 2 - Terrible. 26 out of 821 reviews

Reviews

10/10 Excellent

Patrick D

Liked: Cleanliness
Great rooms
Stayed 4 nights in Jan 2026

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new, everything inside the suite is new and exceptionally clean. It is very quiet and located very close to Miracle mile ( Michigan) street.
Stayed 6 nights in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen and laundry in room, staff was very friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great place amazing views very safe staff was very nice
Stayed 1 night in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to visit the riverfront...walkable
Stayed 2 nights in Nov 2025

10/10 Excellent

Gianmarco

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect aside from the broken piece that connects to the blinders was just sitting on the floor but it was still a great stay nonetheless
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really wonderful. Very comfortable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and seemed fairly new, nice staff and great location
Stayed 1 night in Oct 2025

8/10 Good

Glen

Liked: Cleanliness, property conditions & facilities
the room was very clean, great view north toward Lincoln Park, and east toward Navy Pier. Nice spacious room the was perfect for our adult daughters, my wife and me.
Stayed 1 night in Nov 2025

10/10 Excellent

Shandrea

Liked: Cleanliness, amenities, property conditions & facilities
The room being spotless
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was helpful. The standout for us was the view from our higher floor room. The sunset was unbeatable!
Stayed 3 nights in Oct 2025

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel if you have dogs.
Stayed 1 night in Sep 2025

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loveeeee it here! Amazing location and views, feels like home away from home. Absolute best pool in the city. Feels like a Miami resort! One of my favvvvv place to be.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view. Comfortable room. Great shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aisha, Diamond and Natalie at thr front desk are always so incredibly helpful and accommodating. This is my favorite place to stay in downtown Chicago. Fabulous views. Full kitchen. Washer/dryer. Balcony. Best of Chicago! Truly
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment in a very nice area of the city. Nice workout space and pool too. Clean and very comfy rooms!
Stayed 3 nights in Oct 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Great location. Amenities perfect.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing exoerience from check in to the upgraded room. What a beautiful rental. We will definitely be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well laid out room. Clean, comfortable, friendly staff with an excellent location in River North.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, clean, and comfortable. The facility was spotless, and the pool area was excellent. We truly enjoyed our stay and will definitely return. Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Christena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel. Just beautiful and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level River North was a great place to stay during our vacation in Chicago. The amenities, the unit, staff, and the entire experience was top tier. I will definitely stay here every time I visit Chicago.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely place with amazing rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels I have stayed in (and I travel almost weekly). Floor to ceiling windows with incredible views of the city and the water. It is within walking distance of my favorite Chicago restaurants. I will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the kitchen was well equipped with everything needed to cook meals. Loved the big windows. The bedroom had a dresser with lots of drawers and the closet had lots of shelves and hanging space. The parking garage was so convenient and you were assigned a parking space which so you didn;t have to search for a space and could easily remember where you parked. The only negative was the shower water pressure was very low. The location was within walking distance to restaurants and shopping. We would definitely stay there again.
Stayed 6 nights in Nov 2025