Room, 1 King Bed

Reviews of Hotel O Markham IL near Harvey/Tinley Park

2.5 out of 5
Hotel O Markham IL near Harvey/Tinley Park
3524 West 159th Street, Markham, IL

Reviews

4.6
Rating 10 - Excellent. 12 out of 90 reviews" "
Rating 8 - Good. 12 out of 90 reviews" "
Rating 6 - Okay. 10 out of 90 reviews" "
Rating 4 - Poor. 5 out of 90 reviews" "
Rating 2 - Terrible. 51 out of 90 reviews" "

4.6/10

Cleanliness

5.2/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

JOSE

Disliked: Cleanliness, staff & service, property conditions & facilities
Price was what attracted us but the room conditions were bad. I would recommend looking for another option even if you want to save money
Stayed 1 night in May 2024

4/10 Poor

Leo

Stayed 1 night in Feb 2024
Response from Maria on 3 May 2024
Hello, Leo! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Maria

4/10 Poor

Veronica

Liked: Cleanliness
Disliked: Property conditions & facilities
The property are not like the website, the pictures are no update are years ago, so not tv,
Stayed 1 night in Feb 2024
Response from Lisa on 5 May 2024
Sorry for the unpleasant experience you had with us, Veronica! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Lisa

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2024
Response from Lisa on 5 May 2024
Hi, Melissa! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Lisa

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
I didn't like anything about it and I have photos as well!
Stayed 1 night in Dec 2023

2/10 Terrible

William

Stayed 1 night in Nov 2023

2/10 Terrible

Kelly

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Barbara on 5 Dec 2023
Sorry for the hassle you faced, Kelly! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The blanket,sheets and towels were all dirty the shower water pressure was low and not clean. No other choices for seating only the bed. The TV only show one channel. Also roaches crawling on the nightstand was the final straw for me overall the photos on the site are old nothing like the actual room
Stayed 1 night in Oct 2023
Response from Tim on 5 Dec 2023
Hi, Katrina! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else please contact us. Regards, Tim

2/10 Terrible

Kristopher S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Red splatter on the wall and blinds looked suspiciously like blood splatter that had been hastily wiped off. Clerk at the subway a block away warned me that I wasn’t safe in that neighborhood even though it was midday. Looked it up and this motel is in one of the most dangerous neighborhoods in America.
Stayed 3 nights in Sep 2023
Response from Ava on 17 Oct 2023
Sorry for the hassle you faced, Kristopher! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Ava

10/10 Excellent

Collin

Stayed 1 night in Sep 2023
Response from Ava on 17 Oct 2023
Thanks for rating our services, Collin! Looking forward to your continuous appreciation and support. Regards, Ava

2/10 Terrible

Collin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ammy on 7 May 2024
Hi, Collin! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

8/10 Good

JonP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The motel was better than I expected for the price. Everything worked. It was clean and convenient. One night, I needed an extension cord to charge my car battery so I asked the owner. He gave me one and told me to return it in the morning which I did at 5:15AM. He got up and answered the buzzer on the day at the same time I checked out too. He was friendly each time I woke him up. I told him I would be back next year. A neighbor was playing drums outside till 11PM each night, but it was no big deal.
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Dirty bed
Bed was dirty sheets blankets weren’t washed.
Stayed 1 night in Aug 2023
Response from Ava on 13 Sept 2023
Hi, Guest! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Ava

2/10 Terrible

Jonathon

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchiest place I’ve ever stayed. I actually didn’t even stay. I ate the cost and got a room elsewhere. Do not waste your money. Pics are not accurate at all. Holes in wall. Broken window. Holes in ceiling. Surrounding area very sketchy.
Stayed 2 nights in Jul 2023
Response from Barbara on 12 Sept 2023
Hello, Jonathon! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Tim on 21 June 2023
Apologies for the problems you had faced, Jose! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 Terrible

Detrell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs
Stayed 1 night in Jun 2023
Response from Ava on 7 June 2023
Hi, Detrell! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ava on 31 May 2023
Hi, Robert! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I had deep reservations about this motel upon approaching it but my fears were unfounded. The motel had an unorthodox setup where the rooms were divided amongst several buildings. The furnishings were spartan and minimalistic but the room was perfectly adequate and safe and the well maintained lawn and surroundings put me at ease.
Stayed 1 night in May 2023
Response from Ammy on 24 May 2023
Hi, James! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Terrible

Jbrian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The neighborhood around this hotel is sketchy to say the least . I could not even locate it after navigation took me down dark alleys , I did not even stay I was so frightened and apprehensive .
Stayed 1 night in May 2023
Response from Ammy on 24 May 2023
Hi, Jbrian! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Kyle

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Ava on 9 Dec 2022
Hi, Kyle! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

2/10 Terrible

Trish

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I told the guy when I checked in that I had 2 Emotional support dogs and said there was no fee. Then the next day he came to my husband and said that we owe for our dogs. How can you tell one person there is no fee then the next day there is a fee? I traveled 7 hours to be treated rudely. I could of stayed home and got the same treatment.
Stayed 2 nights in Nov 2022
Response from Ammy on 1 Dec 2022
Apologies for the problems you had faced, Trish! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 Terrible

Phuc

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I liked about this motel, horrible staff and room was so dirty
Stayed 2 nights in Nov 2022
Response from Ammy on 23 Nov 2022
Hi, Phuc! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities, room comfort
Pay extra $10.00 go anywhere else
Floors were the dirtiest I ever see, Took a shower, dried my feet walked 6 steps to bed walked back onto towel in bathroom towel had footprints from my feet being dirty already. Dirt floor would have been cleaner. People outside talked and screamed till 3 AM pounding on doors looking for someone. Did not feel safe. No deadbolts on door. Could be kicked in in seconds. Felt unsafe all night.
Stayed 1 night in Oct 2022
Response from Ava on 11 Nov 2022
We are sorry to disappoint you, Charles! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room paid ahead of time and when I got there they said no more rooms available
Stayed 1 night in Oct 2022
Response from Ammy on 7 Nov 2022
Hi, Jonathan! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 Terrible

Rapid

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
no one was at front desk for about an hour and a half, the people in INDIA who answer phone were horrible didnt know what they were talking about
Stayed 1 night in Sep 2022
Response from Ammy on 7 Nov 2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

6/10 Okay

Adrien

Didn’t even go
Stayed 1 night in Aug 2022
Response from Ammy on 7 Nov 2022
Hi, Adrien! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

6/10 Okay

Timothy

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel's name is different from the name indicated on Expedia. That was really confusing in terms of finding the hotel, as, in the area, there is both a "street" and a "place" with the same address. Additionally, the night clerk initially insisted I pay $20 extra because I arrived after 10 pm, and my room reserved with a full bed had already been taken by someone else, so he had to provide me a different kind of room. Also, there was a mechanical room adjoining our room, separated only by a lattice door. There were a microwave, fridge, and tv, although I do not know if they were working.
Stayed 1 night in Oct 2022
Response from Ammy on 7 Nov 2022
Hi, Timothy! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 Terrible

Dorothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Ammy on 4 Nov 2022
Hi, Dorothy! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from Eva on 2 Oct 2022
Hey Ken! Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Eva

8/10 Good

Daniel

Stayed 1 night in Sep 2022
Response from Eva on 2 Oct 2022
Hi Daniel! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Eva

2/10 Terrible

V

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrifying
Terrifying!!! I booked because of the affordable price but driving up to this place was just scary. Sketchy people everywhere. If you’re a woman traveling alone, forget it. I lost my money on this one and it was whatever as my safety comes first and this place is NOT safe.
Stayed 1 night in Sep 2022
Response from Ammy on 7 Nov 2022
We are extremely sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

2/10 Terrible

Noah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t even stay
Didn’t inform before arriving that had to be 21 to stay
Stayed 4 nights in Sep 2022
Response from Eva on 2 Oct 2022
Hi, Noah! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva

2/10 Terrible

Michael

Stayed 1 night in Sep 2022

2/10 Terrible

Maurice

Stayed 2 nights in Sep 2022
Response from Ammy on 11 Sept 2022
Hi, Maurice! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

6/10 Okay

Dominique

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Bring your own bathroom stuff towels also.
Stayed 2 nights in Sep 2022
Response from Jane on 11 Sept 2022
Hi, Dominique! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 Terrible

Eva

Stayed 1 night in Jul 2022

2/10 Terrible

Jannemarie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst motel ever. They'll rip you off lying about the price of you don't book through Orbitz/Expedia and charge twice as much. Sleeping in a dumpster would be like staying at the Hilton compared to this place. It's honestly smarter to pay a little more to stay anywhere else. Trust me.
Stayed 1 night in Aug 2022

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2022
Response from Ammy on 30 Aug 2022
Hi, Troy! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

2/10 Terrible

Jannemarie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms. Clothes left from previous guests, dirty dresser drawers, toilet and shower not cleaned, used q-tip left in bathroom.
Stayed 2 nights in Aug 2022
Response from Arthur on 31 Aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

2/10 Terrible

Candida

Disliked: Cleanliness, property conditions & facilities, room comfort
If you don’t care I guess it’s fine
Honestly the staff was nice and welcoming but the place itself was not the best. Booked a king bed and they were under construction so, had to go with a full size room which didn’t have a working tv. Other guest were loud and disruptive. I wasn’t offered a refund or change in price. Wouldn’t go back respectfully.
Stayed 1 night in Aug 2022
Response from Ammy on 30 Aug 2022
We are sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

4/10 Poor

Saeed

Stayed 1 night in Aug 2022

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. The water was a bit too cool. Other than that, it was good and reasonably priced. Thank You
Stayed 2 nights in Jul 2022
Response from Ammy on 19 Aug 2022
Hi, Maryam! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

2/10 Terrible

joanna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT GO THERE I REPEAT DO NOT GO THERE!! 0 STARS IF I COULD RATE IT THAT BUGS DIRTY SHEETS NASTY ASS BATHROOM BOOGERS ON THE WALLS. THOUGHT I WAS GUNA GET SHOT UP
Stayed 1 night in Jul 2022

4/10 Poor

Arlen

Travelled with family
Disliked: Cleanliness, amenities
Found things that should have been cleaned in the drawers.
Stayed 1 night in Jul 2022
Response from Ammy on 27 July 2022
Hi, Arlen! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

2/10 Terrible

Maria, Royal Oak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Tyrrell

Travelled with group
Disliked: Staff & service
The price on the site is not what they actually charge. The staff are combative when you address the price difference.
Stayed 1 night in Jun 2022
Response from Jane on 10 July 2022
Sorry for the hassle you faced, Tyrrell! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Terrible

Jorge, Milwaukee

Stayed 1 night in May 2022

2/10 Terrible

Demetrius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Christina on 2 July 2022
Hi, Demetrius! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Christina!

2/10 Terrible

Alizah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Christina on 2 July 2022
Hi, Alizah! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Christina!

6/10 Okay

William

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Look elsewhere
Mold in shower lights in main room did not work no usb outlets how ever they were nice people
Stayed 1 night in Apr 2022
Response from Cheshta on 3 May 2022
Apologies for the problems you had faced, William! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy