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Reviews of Freehand Chicago

4 out of 5
Freehand Chicago
19 East Ohio Street, Chicago, IL

Reviews

7.8

Good

Rating 10 - Excellent. 432 out of 1008 reviews" "
Rating 8 - Good. 260 out of 1008 reviews" "
Rating 6 - Okay. 122 out of 1008 reviews" "
Rating 4 - Poor. 98 out of 1008 reviews" "
Rating 2 - Terrible. 96 out of 1008 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Celestina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I walked in, I was not greeted and was waiting for the man to finished his phone call regarding his pizza order. he asked for my name, the person stated he couldn't find it. When I informed him I had a booking confirmation, he responded, "Well, I can't find you here in our system." Then he asked to see my ID. At last, he located my reservation. Then had a cool little talk. His tone change a little after fixing his pizza order. On my last day, I told the man at the front desk about finding a used tissue paper next to my bed when. He responded “It's clean, they always clean it," was his smug reply. Definitely not what I expected. I mean I did actually find a used or tissue paper near the bed.
Stayed 2 nights in May 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place! I’ve stayed here 3 times and it’s always good service and polite staff. The area is perfect. I highly recommend it.
Stayed 3 nights in May 2024

8/10 Good

Lisa B

Liked: Staff & service, property conditions & facilities
Loved loved loved the lounge!!!!
Stayed 3 nights in May 2024

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Si

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location and pretty bar inside the hotel
Stayed 2 nights in May 2024

10/10 Excellent

Laurel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a reasonable price
Stayed 2 nights in May 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is quirky, affordable, and gets the job done. No fridge in the private rooms and they are quite small. Overall tho for the price it’s more than enough for a solo traveler or a couple with minimal needs. Had a pleasant stay there and the bar is pretty great, lobby is nice.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nataliia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the perfect location and has amazing staff! Excellent female room with everything needed for a comfortable stay.
Stayed 1 night in May 2024

8/10 Good

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good, hadn't stayed in a hotel before. Not picky a customer, enjoyed my 1 night there. Reception staff were nice and easy to deal with. 7.5/10.
Stayed 1 night in May 2024

8/10 Good

Destiny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! I met a lot of friendly people. The staff was so welcoming, and they were checking on us and helping our stay to be more cozy. We had problem with the airconditioner but they fixed it right away. Other problem we had is that in the last 2-3 days of our stay, when we showered, the water was going and coming back...it was kind of weird but not a huge issue since we could shower. I burned twice in one of the days but I got used to it and knew later how to work with it
Stayed 7 nights in Apr 2024

2/10 Terrible

Deysy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to share room with people that you don’t know
Stayed 2 nights in Apr 2024

10/10 Excellent

Thanatat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Thanatat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Apr 2024

8/10 Good

Steven

Liked: Staff & service
Quirky some things nice like bathroom. Some things old like carpet in hall, wall hanging. Curtain didn’t cover window. It was quiet, comfortable. Hot water came right away to shower.
Stayed 1 night in Apr 2024

4/10 Poor

AVERY

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is old. Staff not friendly. What is there for us to Like? Nothing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Bonmoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, staff & service
There are no mini fridges or ice machines in the building.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ingel

Liked: Cleanliness, staff & service
Bbb
Stayed 1 night in Apr 2024

6/10 Okay

Tarek

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Valerie, Normal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property did not accept cash and charged an unpublished security deposit. That was an inconvenience. The smoke alarm in the room BEEPED every 10seconds. Facility was clean. However, there was an unexpected curfew. Not fit for business travelers catching an early morning flight needing to work and send paperwork before the early a.m. flight. No business center nor printer in building.
Stayed 1 night in Apr 2024

10/10 Excellent

Lucas

Stayed 1 night in Apr 2024

10/10 Excellent

Velicity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone has been great!
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Mar 2024

4/10 Poor

Anastasiia

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

SRINIVASA RAO, Ellington, Hartford, CT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to businesses and restaurants. Five to 10 mins drive to heart of the city and riverwalk.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anna

Stayed 1 night in Apr 2024

10/10 Excellent

Vanthian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean rooms and well appointed staffs
Stayed 1 night in Apr 2024

10/10 Excellent

Daihui

Stayed 3 nights in Apr 2024

6/10 Okay

nathalie

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Need a deep dusting in the room mostly ceiling lamp and behind the bed ornements
Stayed 3 nights in Apr 2024

10/10 Excellent

Stacey

Stayed 2 nights in Apr 2024

10/10 Excellent

Zixin

Stayed 1 night in Apr 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vintage funky spot to stay! Love the casual chill bar and old charm. Small room, but comfy. We feel like this place has some real history that I’d like to know about.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen, Elkhart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was friendly and fast. The staff really cares.
Stayed 1 night in Apr 2024

4/10 Poor

Dalia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were VERY dark and stuffy. Izzy at the coffee bar was the absolute best!
Stayed 2 nights in Apr 2024

8/10 Good

Wilson David

Liked: Cleanliness, staff & service
I had a really good experience at freehand, loved the vibe of the place and the staff was really kind. However, there are things to improve, for example, my bed's outlet wasn't working, nor my nightstand lamp. PS: It would be a plus to have a mini kitchen or at least microwaves in the place.

4/10 Poor

Olivia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Almighty

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was bad the rooms didn’t have microwaves or fridges it was loud all night you hear your neighbors and doors owning and closing and people yelling find somewhere else to stay! The rooms are extremely tiny like you’re in a closet
Stayed 2 nights in Apr 2024

8/10 Good

Vincent

Stayed 3 nights in Apr 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Apr 2024

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2024

6/10 Okay

Daryenne

Travelled with partner
Disliked: Staff & service
The lamp next to the bed didnt work. The door to our room was hard to close. The whole building smelled like sewage.
Stayed 2 nights in Apr 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great area.
Stayed 1 night in Mar 2024

10/10 Excellent

Audrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Yojanny

Liked: Cleanliness, staff & service, property conditions & facilities
Very centric place with an interesting vibe. It's clean and affordable.
Stayed 2 nights in Mar 2024

6/10 Okay

Gabriel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Daniella

Stayed 1 night in Mar 2024

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024