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Overview of Best Western River North Hotel

Photo gallery

Featured image
Indoor pool
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Best Western River North Hotel

2.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationChicago Riverwalk7 min walk
    Popular LocationJohn Hancock Center17 min walk
    Popular LocationGrant Park18 min walk
    AirportChicago, IL (ORD-O'Hare Intl.)29 min drive

Choose dates to view prices

Suite, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator

4.3/5 guest room rating
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking, Refrigerator

4.7/5 guest room rating
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

4.3/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator

5/5 guest room rating
  • Sleeps 5
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub

4.5/5 guest room rating
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Bathtub

4.6/5 guest room rating
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

4.3/5 guest room rating
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 6
  • 1 King Bed

About this area

Chicago

Located in Chicago's River North neighbourhood, Best Western River North Hotel is in the city centre and near the beach. The area's natural beauty can be seen at Grant Park and Millennium Park, while Navy Pier and John G. Shedd Aquarium are popular local attractions. Looking to enjoy an event or a match while in town? See what's going on at Soldier Field. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Grand Station (Red Line) is 5 minutes on foot and Merchandise Mart Station is 7 minutes.
Popular Location

What's nearby

  • Chicago Riverwalk - 7 min walk
  • Michigan Avenue - 8 min walk
  • Chicago Water Tower - 14 min walk
  • John Hancock Center - 17 min walk
  • Grant Park - 18 min walk

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 18 min walk
  • Chicago O'Hare International Airport (ORD) - 29 min drive

Restaurants

  • Pizzeria Ora — 1 min walk
  • Mastro's Steakhouse - 3 min walk
  • Naha - 3 min walk
  • Sunda - 3 min walk
  • XOCO - 3 min walk

About this property

Best Western River North Hotel

Chicago hotel in River North, walk to Michigan Avenue
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. All 150 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Premium bedding, coffee makers and free newspapers are among the other amenities available to guests.
Best Western River North Hotel offers 150 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25.00 per day)
  • Valet parking on site (USD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5-10 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 March to 26 March:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 10 per person (approximately)
  • Self-parking fee: USD 25.00 per day
  • Valet parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

Parking height restrictions apply

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Best Western River North Hotel and receive a full refund?
Yes, Best Western River North Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western River North Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western River North Hotel?
As of 17 Apr. 2021, prices found for a 1-night stay for 2 adults at Best Western River North Hotel on 28 Apr. 2021 start from AU$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Best Western River North Hotel have a pool?
Yes, this property has an indoor pool.
Is Best Western River North Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western River North Hotel?
Self-parking is available for USD 25.00 per day. Valet parking is available for USD 25 per night. Limited spots are available.
What time is check-in at Best Western River North Hotel?
Check-in is from 3:00 PM - anytime.
What time is check-out at Best Western River North Hotel?
Checkout is at 11 AM.
Where is Best Western River North Hotel located?
Located in River North, this hotel is within 1 mi (2 km) of Michigan Avenue, Water Tower Place and Grant Park. Millennium Park and Willis Tower are also within 1 mi (2 km). Grand Station (Red Line) is 5 minutes by foot and Merchandise Mart Station is 7 minutes.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 388 out of 977 reviews
5 - Excellent 40%
Rating 4 - Good. 370 out of 977 reviews
4 - Good 38%
Rating 3 - Okay. 131 out of 977 reviews
3 - Okay 13%
Rating 2 - Poor. 50 out of 977 reviews
2 - Poor 5%
Rating 1 - Terrible. 38 out of 977 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The check in process was easy. Hotel is broken up into 2 sections so you have to walk outside to get to the main part. The people on our floor were extremely loud and continued late into the night. The parking is scarce and you have to pay $25 a day. Overall, wouldn’t return for the cost.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was taking Covid precautions seriously and required masks everywhere except your room and scheduled time in the pool. It was our second stay at this location. The staff was friendly and helpful. We'll come again!
Stayed 2 nights in Apr 2021

4/5 Good

Stayed 2 nights in Apr 2021

2/5 Poor

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The parking staff were wonderful! Very friendly and helpful! As far as the hotel,we will never return! The beds are small,their elevator is ridiculous,they do not have enough parking for everyone. We were blocked in by 6 cars. Had to wait before we could leave. The pool time was a joke! I could go on and on!!
Stayed 3 nights in Mar 2021

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities
There are no amenities available. The room was not ready on time. My king room was supposed to have fridge and mice and did not.
Stayed 1 night in Apr 2021

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