Best Western River North Hotel

Photo gallery for Best Western River North Hotel

Primary image
Indoor pool
Indoor pool
Standard Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, rollaway beds, bed sheets
In-room safe, iron/ironing board, rollaway beds, bed sheets

Overview of Best Western River North Hotel

Best Western River North Hotel

2.5 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
125 W Ohio St, Chicago, IL, 60654

Explore the area

  • Popular LocationChicago Riverwalk7 min walk
  • Popular LocationJohn Hancock Center17 min walk
  • Popular LocationGrant Park18 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)38 min drive

Choose dates to view prices

About this area

Chicago

Best Western River North Hotel is located in Downtown Chicago, a neighbourhood in Chicago, and is in the entertainment district and near the beach. Willis Tower and Navy Pier are notable landmarks, and travellers looking to shop may want to visit Michigan Avenue and Water Tower Place. Looking to enjoy an event or a match while in town? See what's going on at Soldier Field. Relax and indulge in the area's winery tours, or seek out an adventure with hiking/biking trails nearby. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Grand Station (Red Line) is 5 minutes on foot and Merchandise Mart Station is 7 minutes.

What's nearby

  • Chicago Riverwalk - 7 min walk
  • Michigan Avenue - 8 min walk
  • Chicago Water Tower - 14 min walk
  • John Hancock Center - 17 min walk
  • Grant Park - 18 min walk

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 18 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • Fado Irish Pub - 2 min walk
  • Beatrix - 2 min walk
  • Carson's - 3 min walk
  • GT Fish & Oyster - 3 min walk
  • Al's #1 Italian Beef - 3 min walk

About this property

Best Western River North Hotel

Chicago hotel in Downtown Chicago, walk to Michigan Avenue
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site.
Best Western River North Hotel offers 150 accommodations with a safe and free newspapers. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 49 per day; includes in/out privileges)
  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 15-50 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Pizzeria Ora

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 March to 26 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Breakfast fee: between USD 15 and USD 50 per person (approximately)
  • Self-parking fee: USD 49 per day (in/out privileges)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Parking height restrictions apply

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 416 out of 1008 reviews
5 - Excellent 41%
Rating 4 - Good. 324 out of 1008 reviews
4 - Good 32%
Rating 3 - Okay. 145 out of 1008 reviews
3 - Okay 14%
Rating 2 - Poor. 63 out of 1008 reviews
2 - Poor 6%
Rating 1 - Terrible. 60 out of 1008 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and clean for our needs.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love to stay here I’m really impressed with the stuff,the lady who check me in was amazing even that she was by herself and dealing with people in and out answering phone calls always with a smile in her face I give her 10/10 great job . This hotel have an excellent view but i wish they can leave the terrace open a little bit more late because they close at 10pm. Rooms clean, room service is excellent and great food prices. Overall excellent hotel
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!!
Stayed 1 night in Oct 2021

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The Best Western is in terrible condition and not maintained. The building is very loud, very thin walls, and you can hear everyone in the hallway/outside. The elevator was a bit concerning with an open, potentially hazardous open panel. I was very disappointed in this hotel.
Stayed 3 nights in Jul 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area wasnt a bad place. Super cool area. There was a gentleman named Wallace that was amazing help. He was so amazing. But other than wallace my experience was terrible. I had to get 3 different rooms because they booked me into 2 rooms that had people laying in bed. All i got in return was a free breakfast. The breakfast is horrible. Bland, no taste to anything. Bacon tasted like it came out of the microwave along with the eggs. The french toast had no taste to it. Horrible place. Do not recommend ppl staying.
Stayed 1 night in Jul 2022