I had a pretty good stay at Club Quarters. This isn’t a super luxurious hotel but it is comfortable and in a great location, about 2-3 corners away from the Willis Tower and walking distance from a few attractions the city has to offer.
I booked a standard room which was a bit small for my liking. I drove in all the way from New Jersey so I was exhausted and wanted a more comfortable and bigger space. I called front desk and asked if I can kindly receive an upgrade at no cost. Mike Perez was the front desk attendant who took care of me, he was awesome! Mike upgraded me to a bigger room which I loved. It was my birthday weekend so he made it really special for me. Mike heard my concerns and took care of my request and was very helpful. Mike is a great staff member at Club Quarters. The rest of the staff was nice, pleasant and helpful.
I would say that the hotel is a bit outdated in terms of their look, aesthetic and interior design (especially the rooms) but it was still comfortable. The building is a bit old but can’t beat the location. I did love that they have there own filtered water stations where can guests can grab a bottle or refill their own, that was cool. Overall, I would recommend this hotel for sure.