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"Air conditioning didn't seem to be functional. Far too hot in the rooms and no control for guests "

"Welcoming staff as we arrived late. Room tired but serviceable. Not sure about door mat between bedroom & bathroom. "

"Large spacious family room. Had all amenities. Powerful and hot shower room in need of modernisation. Sink broken and shower chipped and cracked. Towels clean but stained . Exterior looking rather shabby and dated as was the room. . No sound proofing of room, could hear neighbours alarms sounding off at 2.30am . Worst off all, there was drilling occurring at 4am in the neighbouring kitchen, which is really unacceptable, otherwise would have given a better score ."

"Shower curtain rank area is rank ... Help apon arrive was like the Spanish inquisition"

"Great airport hotel, convenient for trains to London & airport, really good included Breakfast."

"Lovely room. Decent dinner menu. Staff a little slow."

"Super fast and friendly check in courtesy of Mark. A great stay."

"The staff were friendly but the room was very poor. It was very dated, small and in need of a huge renovation. The carpet was dirty and there were lots of marks or the furniture and walls. It was clean on the surface but I don’t think it had been deep cleaned for some time. The amenities were also poor."

"Very well maintained hotel in a serene golf setting. Lots for kids and adults to do. The pool and spa were one of the best we have been to. The food in the restaurant could do with a bit of improvement."