Chamberlyne Hotels, Richmond

"I was a little disappointed. We were in a Queen size room. The bathroom toilet was immediately next to the wall with zero elbow room the the right and a wall with a metal towel holder maybe 2 feet in front. It was a safety issue. I’m 5’1 and still hit my head on the towel rack. I am surprised the room passed inspection. Also, the tv is next to the bed and not in front of it so relaxing in bed with a movie was not an option. The room was clean and the hotel was clean. The elevators are slow and you do need to wait some time for the crowds at the elevator. Location was nice, but I would not book the Omni again."

"The manager is fine , they were helpful, nice, and understanding. However, two of the front desks were rude, not polite, and they didn't help me at all, even when I asked for early check in, he made me wait for 4 hours outside the hotel, or else I had to pay 30 dollars for three hours, he didn't even give me one hour early check in, the manager apologized and told me she would talk to him, other front desk, when I told her there was no hot water in the room, she was so rude to me and moved me to another room with funny smell and no microwave, when I asked here to change the room again via the phone , she hang up on me without a response, I had to come down again and relocate myself. The hotel is fine, but the treatment other rhan the manager was awful."

"I didn’t have any expectations for my stay here, positive or negative. I stayed just one night, as planned. Check in was efficient and they asked if I wanted to stay near anyone else since my family was also staying there. I stayed in room 709, top floor. The room was large and clean, no frills but well appointed. Lots of electrical outlets and good closet and bathroom storage for belongings not to be on the floor. The bed was comfortable though the pillows weren’t good for me (very flat). The problems I had in sleeping there was the very frequent loud noise from the elevator. It sounded like jackhammers in the distance and it was pretty constant. The AC was also loud and intermittent so it was hard to block out. The staff were friendly and nice but I hope the elevators and AC can be quieted!"

"Very clean place to stay. This was my second time here and I loved it. Staff were very friendly and welcoming. Book your next trip here!"

"From front desk to Joe in maintenance & Dora in housekeeping (we loved her), stayed in other places...this one is in great location. Thanks all!"

"Breakfast hot staff friendly "

"Okay - let’s start with - ITS CHEAP and you get what you pay for. Really - it’s as basic as possible but if economy is your priority then it’s fine. It’s located close to the airport has lots of parking. Clean enough and safe. "

"It was a room. It was "clean" . I only stayed one night literally just to sleep in the room. "

"Breakfast had few options."