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"Place very nice, staff was super friendly "

"Staff were excellent. They were all polite and friendly. Room was great with a lovey sea view. Will definitely return"

"Great hotel! The location was right on the sea. Room was plenty spacious for short stay. Breakfast was included and was very lovely. Many good choices. Was able to walk to a casual restaurant for dinner too. We were there at the VERY end of season. I did not realize that all hotels shutter for the winter. Belletini was one of a very few still open. The staff was friendly and helpful even though season was ending for them on Sunday. Would recommend! And would love to see during the season’ "

"We were staying there at the end of September and the place shuts down for the off-season on October 15. Unsurprisingly, Le Palme didn’t put forth its best effort. The fitness center had broken machines and the staff was rarely where you needed them. The place is very dated and has noisy ACs, toilets, etc. "

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"The hotel was very busy due to the IRONMAN, but staff were professional, especially in the face of checking out guests on Monday 22/9 discovering there was a train and public transport strike, that, shout out to Vanessa, she dealt with frantic guests stranded for getting to Bologna airport for travelling home in a calm and professional manner. They don’t have enough kettles for rooms, I would say, we could only have one on the last 2 days of our 7 day stay. The only staff member who I found disconcerting , was the cream jacketed breakfast room male, who came up to me on the first morning and said “you make only breakfast “ I had nothing in my hands, and hadn’t even found a table . That was insulting but I chose not to mention in the moment because I wanted to just get on with my stay. "

"Lovely hotel, facilities and staff. Room was pretty small with no mini bar for drinking/wine glasses and room service added to bill when requesting glasses and wine opener which was pretty strange as standard for most hotels! "

"Facility was great, and the staff were friendly and helpful. Only disappointment was that the advertisement/property description made it sound like free bikes would be available as well as beech umbrellas/lounge chairs. In reality, these were only available at a slightly discounted rate with certain vendors. "

"The Palace Hotel, Cervia is an excellent hotel of its kind in Cervia with excellent premises. and mainly excellent and pleasant frontline staff, except perhaps one. The hotel manager was very kind enough to bring up himself to the room my wife's lost bag which was eventually found but the concierge was not very helpful when she first reported about it. The front desk staff were also very proactive in quickly finding us an alternative, better sea-view room. The hotel is also a pet-friendly hotel and there were a few dogs we saw staying in the hotel with their owners. This means some rooms may have a flea problem as we encountered flea (bed bug?) bites in our otherwise perfect room! Nice and very courteous breakfast lounge staff."