Centro Storico Hotels, Caserta

"I have very mixed opinions on this hotel. Some things were great : Location less than 4 min walk from the train station. Close to many areas and only 30 mins walk to port. Room size was comfortable for one person. Shower was excellent with lovely toiletries. You have lots of options at breakfast. Food is of a high quality and staff welcoming and helpful. The following would have made my stay more comfortable given I was there for 4 nights One complementary bottle of water Access to coffee / tea making facilities in room or reception Wine available in minibar Tissues available in bathroom However my main complaint was the heat. The room was extremely warm. You can’t control the temperature well in your own room. I woke up a lot due to being too hot. It was too noisy to keep my window open as I was overlooking a busy street. I did open it periodically. I enjoyed my stay here and while I have listed 4 small suggested changes my main reason for not giving 5 stars is the room temperature. "

"Good location,lots of places to hang about and places to eat"

"Great location. Friendly staff. Very comfortable."

"Good"

"Friendly and very helpful staff. Newly renovated rooms. Minibar was stocked and free of charge with wonderful selection of water, drinks and snacks. Breakfast buffet had a nice variety. "

"Rooms very clean, staff lovely, breakfast was good too. Location central "

"Great location down by the harbour area with restaurants near by and everywhere we wanted to visit was 30-45 mins walk away. I was particularly impressed they left prosecco and a cake for my friends birthday. A lovely touch!"

"The location of the hotel is quite scruffy but the hotel itself is good. The reception staff were particularly helpful "

"First room we had was filled with mosquitos and small gnats. Water pressure and temperature fluctuated greatly which made showering incredibly tedious. Toilet did not flush. Water barely drained from the shower and sink. Air conditioning was locked out and staff told us that it was normal for this time of year. Temperature in the room overnight kept rising and getting more and more humid. Sleep was terrible. We requested a new room for the second night. Second night we moved down the hall. There were less bugs, but water pressure and temperature fluctuations were worse. Still no air conditioning. At least the toilet flushed. Both rooms did have a nice balcony, and the rooftop terrace access is also a decent addition. Lastly, the area the hotel is in is riddled with crime. Police and military are constantly posted in the areas right outside the hotel. Did not feel safe. Do not recommend."