Holiday Homes in Central Illinois

"Check in was smooth. Hotel staff very friendly. We really enjoyed the evening snack and cocktails. The breakfast was really nice. We would definitely stay at this hotel chain again."

"The staff were the rudest people I have ever met. They would constantly interrupt me. I spent over 8 hours one way to visit this university, and my trip was completely ruined by the rude staff here. They aggressively told me that I have checked out late when I was almost certain I had another day in my reservation at the time. I wished only to talk over complications with my reservation, but they were aggressive and claimed that I paid for 2 nights but actually only will receive one. They demanded I leave without talking to them about extending my stay.They took an extra night's worth of money and forced me to leave the morning after taking an 8 hour journey to get there. They ruined my trip and the hotel currently refuses to discuss any of this and claim no wrongdoing whatsoever. I calming called to discuss this situation and the front desk hung up almost immediately."

"All elements of service and facilities were excellent"

"Clean room."

"The rooms were very clean, and smelled amazing. I highly recommend this hotel! "

"Clean room great location "

"The room was not clean the rugs had blood on the rugs, towels had stains and beds wasn’t neat had lumps"

"Tv didn’t work. Had to call desk and they had to come up and fix it with a different remote. Mostly clean. "

"Very convenient to the hospital."