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"Resort is very kid friendly and staff is fantastic. My daughter loved the water park "

"Excellent. Had a great four day stay with my wife. Hotel is very clean and food is amazing. Additonally, the staff members are super friendly and responsive."

"The resort was beautiful, staff was amazing, and the food was delicious "

"Thanks"

"Very relaxing. The resort was beautifully arranged and there were plenty of dining options. We enjoyed the beach. "

"The property was clean and not crowded. The food was excellent. We stayed there not for two nights prior to our cruise, so we didn’t have opportunity to explore too much. However, we do not think upgrading to the Sun Ckub was worth, compared to similar upgrade at one of Hyatt’s resorts in Mayan Riviera."

"All rooms that were booked through expedia were double booked.No rooms were available. No one spoke english at the counter, which made it very difficult to sort out. Went to another hotel and expedia will not refund my money as hotel will not return their communication "

"The ocean was visible from my room"

"Shower head did not work told front desk did nothing. Men’s bathrooms smelled dirty door not off for two days thrn put one that didn’t fit right coffee stains up the stairs they clean once a day . Told all inclusive them get there charge for towels for pool and beach .alcohol was bottom tier junk . When ask to buy better packages said no but a bottle full price like back home shots and bottle beer us prices high food disgusting very small entertainment. My wife was getting a massage a guy came up twice to the booth talking to the lady while my was laying there top less . If you want to buy top tier you have to go to front desk pay then go back to the bar every time. No one speaks good English Al all !!!! The sushi restaurant no good and it’s American prices . The other 2 restaurants horrible 80 percent of the people eat with us went to the buffet to eat because how bad and little amount of foods ask for manager multiple times never got one till I lost it with th watching my wife get a massage ! The only good thing about the place is the pools and the view. And don’t put food down in your room bugs on it in seconds . Also they go threw your stuff I put tape on top of the closet doors where are stuff was when can back in the room it was off both sides "