Catalina Island Holidays from AU$1,773

Very friendly staff. The front desk was very helpful. Each restaurant had a friendly face. The only thing I can complain about is the Dominican night. I been to several hotel in 4 parts of the Dominican Republic. I never paid extra for the Dominican music/ show. In this hotel they made what they call a village where they have the show and little bites of different Dominican foods. The show was good, but I have gotten it for free in the other hotels I been to and the food had more variety Dominican food in the buffet. Other than that my experience was fantastic. My 6 year old loved every minute of it.

The staff were friendly and helpful they were any where in the area I would like to recommend to other family. And The area was quiet and the room was clean, we like the breakfast

Its a mixed review. Some of the things were outstanding and some were below the bar. Positives: - The property is huge and amazingly beautiful. Landscaping, swimming pools, the interior of every restaurants and the lobby was great and lavish. Special mention to the beach, it was breath taking view! The best of all the resorts I have been to. - The water rides were great and kids loved playing there all the time. - Multiple restaurant options round the clock. The best part of the small food outlets like crape roll, waffles etc were great - Bars were at every possible corners and the quality of liquor was far better than other all-inclusive resorts (did not include any premium liquors but had less dilution). Negatives: - Its not truly "all-inclusive" experience. Most of the indoor things that you or kids would love to do were not included - arcade, bowling, simulator, coconut water, fresh pineapple juice (yes!) wasn't included and it was very expensive. - Food quality was pretty bad except for the Toro and Zen restaurants. I got diarrhea twice in 7 days. - The chefs were less professional than what you would expect in such a grand resort. Nothing to the resort's credit but worth mentioning that the weather in Punta Cana is so amazing that you can stay outdoors all day and night without any temp variation. In summary it was NOT worth the money we spent, especially after experiencing Moon Palace Grand in Cancun which has set the bar extremely high for the comparable pricing.

Great resort, staff service was excellent, good restaurants & food choices, beach is clean, pool & pool bar were fun.

We recently stayed at Bahia Principe Luxury Esmeralda and had an enjoyable experience, especially with the accommodation. Our room was spacious, clean, and had an amazing ocean view. The bed was comfortable, and housekeeping kept the room spotless throughout our stay. The resort itself was beautiful, with well-kept grounds and plenty of amenities to keep us entertained. Unfortunately, the food and staff didn’t quite live up to the resort’s other features. The dining options were repetitive, and we found some of the meals to be bland and lacking in flavor. We were expecting a wider variety of fresh, local cuisine but were often disappointed with what was offered. The staff, while some were friendly, generally provided slow and indifferent service. We had several occasions where we had to wait a long time for assistance or help with basic requests. This lack of attention to customer service definitely impacted our overall experience. Majority of the staff didn’t speak English at all. All in all, while the accommodation and location were fantastic, the food and service were below expectations. If you're looking for a beautiful place to stay with great rooms and views, this resort is worth considering, but be prepared that the dining and service may not be as stellar as you'd expect from an all-inclusive.