Castle Glen Estates Hotels, Big Bear Lake

"I had an excellent stay at this hotel from start to finish. The room was absolutely spotless upon arrival and remained impeccably clean throughout my stay, which immediately made me feel comfortable and relaxed. Housekeeping clearly pays close attention to detail and takes great pride in their work. The staff was truly amazing friendly, professional, and always willing to help with anything I needed. From check-in to check-out, everyone I interacted with was welcoming and made the experience feel effortless and enjoyable. Their positive attitude and attentiveness really set this hotel apart. Overall, this was a wonderful experience and exceeded my expectations. I would highly recommend this hotel to anyone looking for a clean, comfortable place to stay with outstanding customer service. I would not hesitate to stay here again."

"First time staying here & really enjoyed it! Large Beautiful Lodge & rooms are spacious. Lots of steps up to room made it challenging with luggage & baby in tow. Lots of amenities and dining options were fixed price family style sit down style or more intimate tavern style menu options. Cocktails were delish! Staff went above and beyond to be helpful & accommodating. Gorgeous views of trees & the lake. Lake Arrowhead Village only a 10-15 min drive. We will be returning! "

"Quiet room, good breakfast "

"I got a room here for my birthday and everything was amazing. i stayed in a newly remodeled room and the jacuzzi tub and fireplace were great. Gina was also super friendly and helpful at check-in, loved her service!"

"Very kind and helpful staff, great amenities and services, gorgeous view of the lake and sunrise."

"The room was spotless & the staff was amazing. We will definitely stay there again, however not on the first floor. We had people above us stomping there feet and being loud until 3/4am. "

"Cozy room! Close to everything! I would stay again!"

"Clean room "

"Good"