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"Although we made a reservation for a twin-bed room and availability was confirmed, we were still asked to pay an additional fee for this request. This created a very negative impression in terms of customer experience. More importantly, there was no staff available who could communicate in English during the night, which caused significant inconvenience. Overall, based on our experience, we would not recommend choosing this property."

"Very friendly and helpful reception staff. Good location, near several local attraction sites and transportation. "

"We stayed 4 nights and were very ooeased eith the hotel. our room had a balcony amd we had an amazing ciew of Vieux port snd the cathedral up on the hill. was bustling on the weekend snd there were markets and lots happening. the staff were great at the hotel and have zero issues while we stayed. would definatly stay again. room was spacious and well equipped. bed comfortable and large tv and sofa for lounging. "

"Lovely hotel, nice and clean, the bar has lovely views over the harbour. Staff very welcoming and friendly. "

"The location is ideal - 5 min from gare St Charles, and in easy walking distance of the vieux port, La joliette, old town etc. Wonderful view out the back. Friendly and helpful staff, excellent breakfast... what not to love"

"Unbeatable location! Easy to get around from the hotel. Plenty of dining options around the hotel. Staff very helpful. "

"Très agréable séjour. Personnel très agréable également. Petites attention appréciable : café, thé, sirop... "

"Es muy bueno el hotel. El staff es muy bueno y las instalaciones también. Lo super recomiendo "

"Good place to stay. Clean and very friendly staff. They went above and beyond to accommodate my needs"