Holiday Homes in Casselberry

"The room was really well laid out and functional. The only concern was the noise level of the air conditioner unit. It was very loud and since it was next to the bed it made it a little loud and cold since it was blowing directly on the bed "

"Breakfast mid, everything else good."

"great value lots to do at resort"

"This propertty is always fixing or do something new and it always looks messy . The studio room is a joke and not worth the money. The app is not user friendly, the so call, things happening around is not clearly noted and you can moß the events. Just too chaotic. "

"Hotel was minutes from the airport and restaurants, which was just what we needed for an overnight stay before a 5 AM flight. The door trim, baseboards and elevator show the facility’s age, as do the huge oak trees lining the parking lot (the reason you have to sign a waiver/agree that hotel is not responsible for any damage to your car, I suspect). But, the room was clean, the bed comfortable, the AC freezing and the staff polite."

"Just a quick one night stay but no complaints."

"Breakfast was not included and 20 a day"

"Will be using them exclusively going forward."

"Unfortunately, our recent stay was very disappointing. When we arrived, we discovered cockroaches in our room. Instead of immediately moving us, we were asked if we wanted someone to come spray the room the next morning. We were eventually moved to a different room in another building, but this should have been handled much better from the start. Another major issue was the hotel shuttle service. The website advertised shuttles to Universal Studios, SeaWorld, and Disney parks, which was the main reason we booked this hotel. However, when we arrived, the shuttle desk informed us they only provide transportation to Universal. This was extremely misleading and caused additional transportation expenses during our trip. We also had problems at the breakfast buffet. The first day we were incorrectly charged for a child breakfast, and the second day we were charged for adult breakfasts instead. When we tried to address the issue, the staff was rude and unhelpful. Overall, between the cleanliness concerns, misleading amenities, and poor customer service, this stay did not meet expectations. "