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Rating 10 - Excellent. 40 out of 78 reviews" "
10 - Excellent
40
Rating 8 - Good. 26 out of 78 reviews" "
8 - Good
26
Rating 6 - Okay. 8 out of 78 reviews" "
6 - Okay
8
Rating 4 - Poor. 2 out of 78 reviews" "
4 - Poor
2
Rating 2 - Terrible. 2 out of 78 reviews" "
2 - Terrible
2
8.6/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Sylvia
20 Apr 2024
Liked: Cleanliness, staff & service
The cabin itself had been partially renovated but still showed signs of wear. The beds were great and of course having a kitchenette is always a bonus. The location was convenient.
This clean and tidy self catering cabin accomodation was perfect for two people. Adequate crockery, cutlery and cooking utensils to prepare meals. Casino is well positioned to access world heritage rainforest walks and explore both the Clarence and Richmond Valley small town delights. Recommend to budget traveller as safe and quiet location with shop and bakery across the road to replenish supplies.
Extremely genuine welcome from staff, who took the trouble to ensure the cabin would be cool on our arrival, alerted us to size of hot water heater and options available if insufficient for our needs, informed of willingness to be contacted after office hours should any issues arise. Personal invitation to an onsite BBQ for park residents and guests. Extremely clean linens and overall cabin presentation.
Was comfortable, affordable and more than sufficient for our needs.
Thank you to the staff for your welcome and pleasant demeanor
While the cabin was a little dated it was very clean and had everything we needed.
The bed was comfortable.
The man in the office was helpful and friendly.
Would stay again.
My stay was for work and after driving a long way a good night sleep is always a top on the list. This was achieved as the room was relaxing, quiet and a nice soft bed to sleep really well
Aashika
Stayed 1 night in Sep 2023
Response from David on 12 Sept 2023
Thankyou for your review. The team here are happy you enjoyed your stay.
G’day Mark, thanks for taking the time to provide your comments. We’re sorry there were troubles with kitchen light. We appreciate you joining us at Discovery Parks - Casino and hope to see you again. Kind Regards, the Discovery Parks - Casino team.
Suggestion. I didn't use the park amenities block so I have no idea if there were any disabled persons facilities in there. So this is only about my cabin. I've got a stuffed back and knees and had difficulty getting off the dunny. It's a common problem with old buggers like me. Anyway, could you have a look at the possibility of putting grab bars in the toilet area to assist with this problem. Also a grab bar in the shower cubicle to hang onto would be handy. Other than that, all good.
Peter
Stayed 1 night in Jun 2023
Response from David on 7 July 2023
Thankyou for your review Peter. We will definity look into putting grab rails in toilets.
The staff were great to deal with and very friendly, they were very accommodating when I told them I had booked a room for dad and I wanted to sleep in my van out the front of the cabin, nice quiet spot 👌
Adam
Stayed 1 night in May 2023
Response from david on 30 May 2023
Thanks Adam for your review much appreciated.Discovery Parks Casino
8/10 Good
Brian
7 May 2023
Brian
Stayed 2 nights in Apr 2023
Response from david on 30 May 2023
Thanks Brian for your review.Discovery Parks Casino
First time visiting a Discovery Park, and I would definitely stay again. We stayed in a cabin. It was clean with all the stuff needed , although the stove was a bit challenging to operate. We carry our own small air fryer and used it extensively. The only disappointments were the larg Watery hole for our parking spot and the mould in the shower.
Well-priced, comfortable and clean. So much floor space that we could put down 2 yoga mats for an online class. Lots of windows for a decent cross-breeze. Friendly park staff.
Michelle
Stayed 1 night in Dec 2021
Response from Curtis on 25 Jan 2022
Thank you so much for taking the time to let us know what we are doing right.
Look forward to seeing you again!
G’day, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Casino and that our friendly staff made for an even better time. We can’t wait to welcome you back with a smile again! Kind Regards, the Discovery Parks team.
It was nice, not sure if it was the weather but bugs were able to get in.
Verified traveller
Stayed 6 nights in Dec 2020
Response from Teagan on 22 Dec 2020
G’day there, thanks for staying with us at Discovery Parks - Casino. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us but are sorry about the bugs! It is just the time of year for them. We look forward to welcoming you back. Kind Regards, the Discovery Parks team.
Cabin is a great alternative to a hotel room. Clean, spacious and comfortable.
Bill
Stayed 1 night in Dec 2020
Response from Teagan on 15 Dec 2020
G’day Bill, thanks for staying with us at Discovery Parks - Casino and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5 out of 5! We hope to see you stay again. Kind Regards, the Discovery Parks team.
Staff was very friendly and helpful, cabin was clean and comfortable. Will definitely stay there again
Jerry
Stayed 1 night in Oct 2020
Response from Taylor on 13 Oct 2020
G’Day Jerry, thanks for staying with us at DHP Casino and taking 5 to provide your great words. We’re stoked that your stay with us was 5 out of 5 and you enjoyed your cabin! We can’t wait to have you over again soon. Kind Regards, the Discovery Parks team.
It was a great clean three person cabin that was perfect for us. We stayed two nights and even had local Chinese food delivered. Very convenient. Very limited on kids activities ie playground, jumping pillow however there were plenty of them around Casino to visit. All in all a great visit, my two girls loved it.
Michael
Stayed 2 nights in Sep 2020
Response from Casino Team on 11 Oct 2020
Thank You Michael for taking the time to post a review. We are happy you enjoyed your stay. Our team encourages our guests to get out and explore our beautiful region.
8/10 Good
William
5 Oct 2020
Liked: Cleanliness, room comfort
William
Stayed 2 nights in Sep 2020
8/10 Good
Christina
16 Sept 2020
Liked: Cleanliness, room comfort
Cabin was comfortable and value for money. Had a lovely chat with a couple who have stayed for a few weeks- they love Casino. The noisy bats were my only complaint, but I am a light sleeper.
Christina
Stayed 1 night in Sep 2020
Response from Taylor on 18 Sept 2020
G’Day Christina, thanks for staying with us at Discovery Parks - Casino. We appreciate you taking the time to leave us your kind words and letting us know of improvements we can make. We’re stoked you enjoyed your stay with us and can’t wait to have you over again soon! Kind Regards, the Discovery Parks team.
Was great hassle free . Very reasonable priced happily stay again
Jason
Stayed 2 nights in Sep 2020
Response from Discovery Casino Team on 11 Sept 2020
Thank you Jason for taking the time to leave a review. We love to see happy guests and look forward to welcoming you again.
8/10 Good
Jenny
3 Sept 2020
Liked: Cleanliness, room comfort
Good value
Jenny
Stayed 1 night in Aug 2020
Response from Team Casino on 3 Sept 2020
Thank you for your review. We appreciate the time you have taken to provide this feedback.
8/10 Good
Verified traveller
Travelled with group
14 July 2020
Liked: Cleanliness, amenities
Lovely place, cabin was great for my needs. A Playground area foe small kids would be great.
Verified traveller
Stayed 4 nights in Jul 2020
Response from Kym on 16 July 2020
Thank you for your feedback. Glad you enjoyed your stay. We don't tend to have a lot of children stay. We are looking into some information on Casino child friendly activities for future guests staying with children.
Liked how clean it was. Bed was amazingly comfortable
Verified traveller
Stayed 2 nights in Mar 2020
Response from Guest Relations Manager on 10 Mar 2020
Thanks so much for your review. We're so pleased to read you enjoyed your recent experience with us and you found your stay comfy and clean. Thanks for taking a moment to share your experience and we hope to welcome you again soon! Kind Regards, the Discovery Parks team.
Clean, comfy beds, hot shower, friendly staff............
Verified traveller
Stayed 1 night in Jan 2020
Response from Guest Relations Manager on 3 Feb 2020
Thank you for taking the time to leave us your feedback! We’re delighted you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards, the Discovery Parks team.
Response from Guest Relations Manager on 3 Feb 2020
Thanks for your review. We're always keen to hear how the experience could have been better. You can reach us via our website or contact us at the park directly. We hope you'll come back again! Kind Regards, the Discovery Parks team.
In a standard double bed cabin, it was clean modern , well laid out and had every basic amenity. It was close to reception, laundry, and BBQ area. Surroundings was spacious, tidy and pleasant. Value for money? Absolutely!
Verified traveller
Stayed 2 nights in Jan 2020
Response from Di on 19 Jan 2020
Gday, Thank you for your great comments, we are really glad that you enjoyed staying with us. Hope to see you again soon.
Regards
Di & the Discovery Parks Casino team
Response from Discovery Parks Casino Team on 17 Sept 2019
Hi, Thank you for staying with us, we hope you enjoyed your stay. Please feel free to call & let us know how we can improve, so that we can be 5 out of 5. Regards Discovery Parks Casino Team