Customer service was great even before arrival. I contacted via email to request an infant crib (cot) a few days before arrival. And customer service responded positively within 24 hours. Upon arrival, check in was smooth and the usual great customer service attitude. They even offered infant bathing ...
The hotel location is good. Easy access from the expressway. Plenty of restaurants nearby. Staff is very friendly.
room not ready for checking as specify at 3pm as told by the counter staff the customer not check out.
Whirlpool und Massagesessel. Größe und Komfort. Service insgesamt. Frühstück ok! Könnte noch besser sein wenn Kaffee und Tee nicht aus dem Automaten wären. Erklärung Klimaanlage und anderer Einrichtung in englisch wäre noch empfehlenswert.
Wonderful staff made the stay very enjoyable. Nice restaurants within walking distance. Will definitely return.
Self service kiosk. Just convenient to station . More shops at nearby hotel.
good location, very convince for the transportation, and the staff was nice.
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