Top Hotels Near Carribbean Cinemas Plaza Las Americas in San Juan from AU$111

"Clean rooms staff Is great very noisy "

"Loved our room as always!"

"Ray was Awesome (personality & kindness) at the front desk. My complaint is the parking is not convenient and the bedding was horrible. The pillows were small and we only had 3 for a King bed. We asked for another and they said they didn't have anymore. Also the bed only came with one sheet and a blanket as thin as a sheet. I was freezing and had to sleep with my clothes on. I asked for another blanket the next day and there was nothing available. We stayed 3 nights, we had the AC off the last night. I didn't sleep well. I hate complaining but just want to give you a heads up. Price was good. Convience and bedding ( quality of sleep) was not. "

"Report was nice . we booked two rooms. Both being the same one room is drastically larger than the other. When we asked for our other room to be changed, they denied it saying it was the same."

"Ocean view was amazing, rooms were cleaned daily. Staff was very professional and polite!"

"Electricity went out - elevator did not work for 2 days. Never were advised to help. Room cleaning had to be asked for several times before it was done after a few days. Body wash ran out fist night asked received the 3rd day. Hallways were dirty upon arrival and staff was always distracted unable to assist. Needs better management and some upkeep."

"Horrible service and rooms "

"Absolutely gorgeous hotel with outstanding service! Close to everything, excellent restaurants right in the hotel. Truly a 5 star resort! "

"The room was dirty I switched rooms because of the view and the second room was dirty and smelled like mildew "