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"3 star hotel only"

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"Well, having travelled extensively for the past 13 years, this Hotel must be the coldest I have ever stayed in. It was December, but there was no heating on in the lobby area or the dining area so everyone had to wear coats or thick jumpers while eating their meals. The showers were not particularly hot either. The room temperature could only go up to 19 Degrees so by the time I left it finally felt warm enough. Don't think I will stay here again... Not in the winter anyhow.."

"it was very clean but furniture was very old, curtain was dirty, wooden part was chipped, tasteless, smell of cigarett "

"We had the most amazing time at La Conca. Vallorsaia is beautiful and quiet. My husband and I had our wedding here and Chiara went above and beyond to make us feel special and taken care of. We will definitely be back. Thank you so so much! "

"Beautiful property!!! Accurate photos on listing. All amenities here in this very comfortable Valletta. 6 minute drive to Arezzo and wonderful walking paths everywhere. Hosts were helpful and keep property so well maintained!! We did not use pool because it was too cool but it looks like it would be great in warmer months"

"There is sometimes a fine line between rustic and dilapidated, but this property is definitely the latter. It is tired and dated, there is exposed wiring, the cot was broken, the fridge leaks water, the bathrooms are frankly grim and the aircon barely copes at maintaining 22 deg C. The house was the family home of the man who lives in a small part of the house. He can enter your part of the house whenever he wishes, and does so frequently and unannounced. It was his home, and feels like he has been relegated to the granny annexe but still misses his house. It could be a great property. It wouldn’t need much in the way of investment.The pool is lovely and large. It is an above ground pool (note the careful photography on the site that does not make this obvious). It is shallow, but apart from that provided lots of entertainment.The location is great and Arezzo is a lovely town and you are within an hour of Sienna, Florence and a bit further to many other famous destinations."

"Ceiling was leaking in the bathroom causing the floor to have puddles of water. Extremely dangerous. Service staff on the whole was good, unfortunately when they could have really helped out they chose to be short sighted and cheap. Would not return to that establishment. "

"Great wifi, delicious dinner, Luca and the breakfast lady in the morning were great. Staff were generally really lovely but quite busy. The room was large with a king size bed. Shower was strange with half glass half curtain but served its purpose. With a kettle in the room we could make a tea which was also great."