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Capetonian Hotel

4.0 star property
Table Bay views and exceptional service await guests at this urban retreat, where a peaceful terrace and well-equipped fitness center enhance the stay

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The Capetonian Hotel is ideally located between Table Mountain and the Atlantic Seaboard. Guests enjoy modern rooms with spectacular views, a relaxing terrace, fitness center, restaurant with local cuisine, and amenities like laundry services and babysitting.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Restaurant
  • Gym
  • Parking available
  • Business services
  • Laundry room

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includes taxes & fees
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About the area

Located in Cape Town City Centre, a neighbourhood in Cape Town, Capetonian Hotel is in the mountains. Shoppers can check out Long Street, while everyone can enjoy the natural beauty of Table Mountain and Camps Bay Beach. Africa Centre and Iziko South African Museum are also worth visiting. Visit our Cape Town travel guide
Map
Pier Place, Heerengracht, Foreshore, Cape Town, WC, 8001

What's nearby

  • Long Street
    Long Street
    2 min walk - 0.2 km
  • Cape Town, Western Cape / South Africa - 10/25/2016: Aerial photo of Cape Town International Convention Centre with Table Mountain in the background
    Cape Town International Convention Centre
    3 min walk - 0.3 km
  • Bree Street
    Bree Street
    3 min walk - 0.3 km
  • Kapstadt, Greenmarket Square
    Greenmarket Square
    6 min walk - 0.6 km
  • Africa Centre
    6 min walk - 0.6 km

Getting around

  • Rosebank Station
    7 min drive
  • Cape Town Station
    9 min walk
  • Cape Town (CPT-Cape Town Intl.)
    19 min drive

Restaurants

  • Southern Sun Waterfront Cape Town
    6 min walk
  • Starbucks Foreshore Cape Town
    4 min walk
  • Col'Cacchio
    4 min walk
  • Seattle Coffee Company
    3 min walk
  • Burger King
    3 min walk

About this property

Capetonian Hotel

  • Upscale hotel near Cape Town International Convention Centre
  • Located close to Long Street, Capetonian Hotel provides an airport shuttle, a terrace and dry cleaning/laundry services. A gym, babysitting and a restaurant are available to all guests.
  • You'll also find perks such as:
    • A free local area shuttle, tour/ticket information and a front desk safe
    • Concierge services, multilingual staff and 3 meeting rooms
    • A lift and luggage storage
  • Room features
  • All guestrooms at Capetonian Hotel have comforts such as sound-insulated walls and room service.
  • Other amenities include:
  • Bathrooms with baths or showers

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym

Family friendly

  • Babysitting
  • Free area shuttle
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower

Food and drink

  • Room service

More

  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Alcohol is not served at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

How much is parking at Capetonian Hotel?

On-site parking is available at the property.

Does Capetonian Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Capetonian Hotel located?

Located in Cape Town City Centre, this hotel is within a 5-minute walk of Long Street and Cape Town International Convention Centre. Adderley Street and St. Georges Mall are also within 5 minutes. Cape Town Station is 9 minutes by foot.

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Reviews

Capetonian Hotel Reviews

7.0

Good

7.0

Cleanliness

5.8

Amenities

8.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 7 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 6 out of 34 reviews

Reviews

Verified

6/10 Okay

Manto

Liked: Staff & service
The staff were friendly and helpful but there was a cockroach running around on my bed. The plugs in the room were not varied and I didn’t pack a plug point for my USB charging cables so I couldn’t charge my devices overnight.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Koyesu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Oct 2025
Verified

8/10 Good

Aneesa

Liked: Staff & service, room comfort

Service orientated staff

It was a cost effective choice. Had all the good things like location, excellent service orientated staff. But the facilities need modernising.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Carl

Liked: Staff & service, property conditions & facilities
The location is great for the ICC, or to nearby city locations. The hotel is dated by comfortable.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is nice and friendly. Good location for dining options and shopping. Close to public transportation.
Stayed 7 nights in Sep 2023
Verified

8/10 Good

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and helpful staff.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Louise

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was okay. The bedroom itself was filthy especially the bathroom. It was disgusting. Run down hotel. Cheap repairs. Really disappointing!!!
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

hassan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms very poor, old set up, needs upgrade, stayed there before in much better room but very disappointing this time. Beds bad, alot of bugs, bathroom flooded
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

Everything was just old…the carpets looked sooo worn out, the bathroom randomly made a sound at night which was terrible. Staff is friendly though But out of all the hotels on that strip this would be the one to avoid. Decor also from looked pre 1994.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Manishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WILL COME BACK TO CAPETONIAN

They only need to be more responsive to guests messages requesting certain services to make their stay more comfortable. They did not reply to my messages requesting some special dietary needs.
Stayed 7 nights in May 2025
Verified

6/10 Okay

Mark Lee

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Value for money hotel 20 minutes walk from the waterfront. Advertised as a four star but no better than a two star. The room was nowhere near the standard which was advertised on the website. The safe didn’t work and after 2 days of trying to fix it, we were moved to a better standard room on the 11th floor. No bar in the hotel. The website said free breakfast was included but this it not the case so be warned that breakfast will cost £7 per day in the hotel.
Stayed 10 nights in Feb 2023
Verified

6/10 Okay

P

Liked: Room comfort

Average at best

We stayed for one night due to a function in town, and unfortunately, the experience was disappointing. At check-in, we were given the wrong access card, and once we finally got into the room, a series of small issues added to our frustration. Although the room was clean, it felt neglected. The carpets were old and faded, the furniture was outdated, and the bathroom was in need of a makeover. Basic amenities were lacking—there was no two-point plug or adapter, only one coffee cup for two guests, and the advertised mini-bar was empty. While we didn’t expect five-star luxury, the room fell short of expectations, and we didn’t feel it was worth the price.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Madeleine Mary

Disliked: Cleanliness, property conditions & facilities
The hotel is not 4* more like 2*. On Expedia when booking it said free breakfast, hotel said not free. The hotel should be closed to review wiring - the place is unsafe - tv and kettle wired into one plug. Worst of all there was a fire and it turned out to be in room 801; we were in 802. Couldn't hear fire alarm, only a faint sound which sounded like a car alarm in the distance. Got out of bed and realised I could smell smoke. Looked out of peep hole and could see smoke in corridor. We got out of room, no sign of a fire escape, saw staff members with fire extinguishers in corridor. It was the very old wall mounted air con unit in 801 which started the fire. I believe we were very lucky, if the fire had spread nearer to the door, I'm not sure we would have been able to get out. Anyway fortunately we were near to the main staircase and we got out to the front of the building. There was no-one telling us what to do, no-one saying where to gather, people going in and out of reception, people using the lifts, some people on balconies not bothering to come down and hotel staff still sitting behind reception. When it was over, we couldn't go back to our room because of the smoke and soot so were moved to another room. Managed to get to sleep and about two hours later we heard a faint alarm again; my friend went down to reception to be told they thought there was a technical problem so they'd switched the system off. Shut it down until electrics are safe and a proper fire procedure
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Nilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, funcionários atenciosos, café da manhã e jantar muito bons. Perto das principais atrações. Recomendo.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo-beneficio

Hotel excelente custo beneficio na area financeira de capetown. Bom cafe da manha. Quarto reformado muito confortável
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé Propre
Stayed 5 nights in Oct 2023
Verified

6/10 Okay

Fabrice Marceau

Disliked: Cleanliness, amenities, property conditions & facilities
L'hôtel est vétuste, les travaux en cours sont plutôt des réparations, des cables électriques réparés au chaterton, des prises qui court circuitent l'éclairage, la climatisation qui n'envoie que l'air ambiant, pas de chauffage, le personnel est aimable juste ce qu'il faut, nous avons changé 2 fois de chambre (surclassé 2 fois grâce au réceptionniste en soirée très à l'écoute de nous satisfaire) la première fois pas de chauffage, la 2ème, plus d'électricité dans la chambre, le ménage est minimum, ne font pas les poussières, la moquette est vieille et sale, faut réclamer les serviettes, attention en réservant car nous avions pris Breakfast/dinner et au final tout était payant sur place
Stayed 11 nights in Sep 2023
Verified

6/10 Okay

Mumtaz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Personalet i respsjon og frokost lokalet var stortsett hyggelige. 1. Mandag 22. mai var noe uhyggelige folk som jobbet der oppførte seg veldig rart og vi følte oss ikke velkomne til frokost den dagen. 2. Vaskepersonalet byttet aldri søppelposer bare plukket ut noe av søppelet og rester lå igjen som ikke luktet godt dagene etter. Håndklestativ var løs og nye hånklær stadig skle ned i badkaret. De fyllte ikke flere ganger kaffe/te poser, måtte hente det i resepsjonen. 3. Vaskeing tilsvarer IKKE 4stjerners hotel max 2stjerners. 4. Standard på romet er for dårlig vedlikeholdt. 5. Strømutak var løs og virket ikke, så vi fikk så vidt en stor skjøteledning rundt på rommet i hele oppholdet, det så ut som en arbeidsplass, det strømutaket ble aldri ordnet .. m.m
Stayed 7 nights in May 2023
Verified

4/10 Poor

Gregor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
sehr hellhörig, manchmal kein warmes Wasser, oft schlechtes WLAN, unsichere Umgebung. Achtung: Frühstück war nicht inklusive, obwohl Expedia es bei der Buchung angegeben hat!!
Verified

10/10 Excellent

Vlado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very good ratio quality-price. The staff il was extrémale polite although one of the servants’ managers intruded into my room without knocking on the door to check wether the cleaning was done. An awkward situation. The room though was spacious but the shower system statice. A very comfy bed and a balcony. The breakfast was too expensive. Perfect for working travellers.
Bef
Bathroom
A large desk
Stayed 4 nights in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
It wasn't clean ,aircon leaking on the carpet. Needs total reform. Shouldn't be a five star hotel. The people who work there were pleasant.
Stayed 5 nights in Feb 2019
Verified

6/10 Okay

Randy

Liked: Cleanliness, staff & service, room comfort
Comfortable good location, within walking distance to shopping, and attractions
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic place, the staff were pretty nice and welcoming. Loved the person at the omlette station, she was so nice and friendly.
Stayed 8 nights in Jun 2018
Verified

2/10 Terrible

Yusrah

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sau

Stayed 3 nights in Feb 2026